32-2018 - Cargo Online Lodgement System (COLS) payment issue resolved

29 March 2018

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.

What’s changed?

We have resolved the payment issue a small number of COLS users were experiencing. Please resume using COLS to lodge your documents.

We've updated the ‘How do I pay for my lodgement?’ task card to assist you.

If you encounter any issues using COLS, view task cards and how-to videos at COLS support. If you are unable to resolve your issue, contact COLS transition for support.

Last reviewed: 4 November 2019
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