COLS support

​​​Task cards

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How do I submit a new lodgement?

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How do I submit a new lodgement? PDF 4 684 KB

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How do I pay for my new lodgement?

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How do I pay for my lodgement? PDF 1 197 KB

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How do I make an enquiry?

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How do I make an enquiry? PDF 4 676 KB

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How do I add additional documents to my lodgement?

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How do I add additional documents to my lodgement? PDF 3 581 KB

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How do I request a direction to be reissued?

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How do I request a direction to be reissued? PDF 2 563 KB

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How do I request a reassessment?

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How do I request a reassessment? PDF 4 1.1 MB

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How do I check my lodgement status?

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How do I check my lodgement status? PDF 2 300 KB

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How do I check the payment status of my lodgement?

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How do I check the payment status of my lodgement? PDF 1 634 KB

If you have difficulty accessing these files, visit web accessibility for assistance.

Video tutorials

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How to add documents

How to check lodgement status

How to check payment status

How to make an enquiry

How to request a direction reissue

How to to request a reassessment

How to submit a new lodgement

Additional support

If you require further assistance using COLS, please contact us on 1800 900 090 or +61 3 8318 6700 (from outside Australia) or email COLS Transition.
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Last reviewed: 5 February 2020
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