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271-2022: Unplanned Outage: Monday 19 December 2022 – Biosecurity Portal

19 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The Biosecurity Portal is currently experiencing an unplanned outage. Staff may be unable to…
19 December 2022 - Last modified

22-2023: Services Restored: Thursday 02 February 2023 – Biosecurity Portal

2 February 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information The unplanned service disruption to MyGov…
02 February 2023 - Last modified

67-2023: Unplanned Service Disruption: Thursday 23 March 2023 – Biosecurity Portal

23 March 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 10:30 Thursday 23 March…
23 March 2023 - Last modified

75-2021: Services Restored: COLS compatibility issues when using newer versions of web browsers

22 April 2021 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. Information A version update to Google Chrome, Microsoft Internet Explorer and Microsoft Edge was preventing some…
22 April 2021 - Last modified

226-2023: Scheduled Outage: Friday 03 November 2023 – Biosecurity Portal

30 October 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
30 October 2023 - Last modified

Urgent Scheduled Outage: Thursday 05 October 2023 – Biosecurity Portal

4 October 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to urgent system maintenance, the…
04 October 2023 - Last modified

162-2023: Scheduled Outage: Friday 04 August 2023 – Biosecurity Portal

31 July 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
31 July 2023 - Last modified

181-2023: Scheduled Outage: Friday 01 September 2023 – Biosecurity Portal

31 August 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
12 September 2023 - Last modified

145-2023: Scheduled Outage: Friday 14 July 2023 – Biosecurity Portal

10 July 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
10 July 2023 - Last modified

104-2023: Services Restored: Monday 01 May 2023 – Biosecurity Portal

1 May 2023 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal. Information Resolved time: As of: 14:40 Monday 01 May 2023 (AEST). Detail: The unplanned service disruption to the…
01 May 2023 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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