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23-2018 - Brown Marmorated Stink Bug (BMSB) Risk Season 2017-18 Mandatory treatment for goods shipped via sea cargo from Italy

8 March 2018Who does this notice affect?This notice is of interest to clients in the import and shipping industries, including importers and customs brokers, associated with the importation of Italian…
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22-2018 - Cargo Online Lodgement System, Post Entry Biosecurity System and Online Payment Service Unavailable 21:00 Friday 9th March to 02:00 Saturday 10th March 2018 (AEDT)

6 March 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned…
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107-2018 - BICON invoicing services, COLS, OPP and PEBS unavailable from 23:00 Thursday 6th September to 03:30 Friday 7th September 2018 (AEST)

4 September 2018Who does this notice affect? All clients attempting to submit permit applications or access invoices using the department’s Biosecurity Import Conditions (BICON) system during this planned…
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Sea Cargo Contacts

​​QueenslandNorth QueenslandBusiness hours: 0800 – 1700Phone:  +61 7 4030 7852 or +61 7 4030 7800Fax:  +61 7 4030 7843South QueenslandBusiness hours: 0730 – 1630Phone:  +61 7 3246 8702Fax:  +61 7 3246 8650​​TasmaniaBell BayBusiness hours: 0800 – 1630Phone:  +61 3 6382…
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Approved arrangements (imports) contacts

Approved arrangementsPhone: 1800 900 090Email: Approved arrangementsPostal address:Approved arrangements sectionDepartment of Agriculture, Fisheries and ForestryGPO Box 858Canberra ACT 2601Class 19 Approved arrangementsPhone: 1800 900 090Email: AEP ArrangementsPostal address:Assessment, Policy…
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Melaleuca forest

This profile has been superseded by the 2019 version, which is available here. Information for this profile is drawn from Australia's State of the Forests Report 2013.​ Australia has 6.4 million hectares of Melaleuca native forest, mainly found in northern Australia. There are more than 200…
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Airport Contacts

National OfficeStreet Address: 70 Northbourne Ave, Canberra City, ACT 2601Postal Address: GPO Box 858, Canberra ACT 2601Phone: +61 2 6272 3933Freecall: 1800 900 090 (From within Australia - calls from mobile and public phones may incur additional charges)Airports webpage: AirportsGeneral…
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Air Cargo Contacts

Northern Region – Darwin Business hours: 8.00 am – 4.30 pm – Monday to Friday (excluding Public Holidays) Phone: +61 8 8920 7040 Fax: +61 8 8920 7022 Email Northern Region – Cairns Business hours: 8.00 am – 4.30 pm – Monday to Friday (excluding Public…
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Organic Approved Certifying Bodies (Export)

ACO Certification Ltd (ACO) Contact ACOBio-Dynamic Research Institute (BDRI) Contact BDRIOrganic Food Chain Pty Ltd (OFC) Contact OFCSouthern Cross Certified Australia Pty Ltd (SXC…
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Accounts Receivable

​1800 647 531 is the freecall number for clients who need to make a payment and who cannot pay online. Clients can use this service to obtain copies of invoices, discuss any difficulties experienced in paying accounts and have other queries related to transactions appearing on client statements…
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