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189-2022: Services Restored: Thursday 06 October 2022 – Biosecurity Portal

7 October 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
07 October 2022 - Last modified

169-2022: Services Restored: Monday 05 September 2022 – Biosecurity Portal

6 September 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
06 September 2022 - Last modified

2025-14: Reminder: Your access to TRACE is changing TODAY

17 September 2025Species: AllCountries: AllGood morningThis is a reminder that how you access TRACE is changing today. You must now use the Export Service to manage your exports in TRACE.TRACE will be unavailable from 9am AEST today until the release is complete. We will notify you once TRACE is…
17 October 2025 - Last modified

Information for trading partners – changes to certificates

We are making improvements to our export certification system for all exported agricultural products.These improvements will not change the meaning and intent of negotiated and agreed attestations for market access.Information about the updates will be added to this page regularly, as information…
12 December 2025 - Last modified

28-2020 - ‘Have Your Say’ in the review of the 2019-20 Brown marmorated stink bug season

24 February 2020Who does this notice affect?Stakeholders in the import and shipping industries—including master consolidators, freight forwarders, treatment providers, importers and customs brokers—associated with importing goods that require increased biosecurity intervention during the 2019-20…
11 October 2024 - Last modified

271-2022: Unplanned Outage: Monday 19 December 2022 – Biosecurity Portal

19 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The Biosecurity Portal is currently experiencing an unplanned outage. Staff may be unable to…
19 December 2022 - Last modified

22-2023: Services Restored: Thursday 02 February 2023 – Biosecurity Portal

2 February 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information The unplanned service disruption to MyGov…
02 February 2023 - Last modified

67-2023: Unplanned Service Disruption: Thursday 23 March 2023 – Biosecurity Portal

23 March 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 10:30 Thursday 23 March…
23 March 2023 - Last modified

145-2023: Scheduled Outage: Friday 14 July 2023 – Biosecurity Portal

10 July 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
10 July 2023 - Last modified

226-2023: Scheduled Outage: Friday 03 November 2023 – Biosecurity Portal

30 October 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Due to scheduled system maintenance, the…
30 October 2023 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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