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149-2024: Scheduled Outage: Thursday 11 July 2024 – Biosecurity Portal

09 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.InformationDue to…
09 July 2024 - Last modified

220-2023: Unplanned Service Disruption: Monday 23 October – Biosecurity Portal

23 October 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 13:15 Monday 23…
23 October 2023 - Last modified

152-2023: Unplanned Service Disruption: Thursday 20 July – Biosecurity Portal

Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Start time: As of: 07:55 Thursday 20 July 2023 (AEST).…
12 November 2024 - Last modified

183-2023: Unplanned Service Disruption: Friday 01 September 2023 – Biosecurity Portal

1 September 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal. Information Start time: As of: 15:20 Friday 01 September…
12 September 2023 - Last modified

09-2023: Unplanned Service Disruption: Wednesday 18 January 2023 – Biosecurity Portal

18 January 2023 Who does this notice affect? All clients who are required to lodge inspection requests through The Biosecurity Portal, using the ‘Other Users’ log in method. Information The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients who…
20 January 2023 - Last modified

75-2024: Unplanned Outage: Wednesday 24 April – Biosecurity Portal & RAM

24 April 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.InformationStart time:As of: 10:45 Wednesday 24 April 2024 (…
12 November 2024 - Last modified

Sending your goods to Australia

​​​When planning to import goods, you will need to ensure that the airport or seaport of first arrival is approved to land your goods. You are also required to provide information to the Department of Agriculture, Fisheries and Forestry and to the Department of Home Affairs about your goods.…
05 April 2023 - Last modified

177-2022: Unplanned Service Disruption: Friday 23 September 2022 – Biosecurity Portal

23 September 2022Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department.InformationThe Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients are unable to submit new import inspection…
23 September 2024 - Last modified

Cargo Online Lodgement System (COLS)

Lodging onlineCustoms brokers and commercial importers can use COLS to:lodge documents for imported cargo online in PDF, JPG, TIF and Word formats (total size up to 20 megabytes) in support of:full import declarations (food, quarantine & dual consignments)other declarations, where directed by…
13 May 2025 - Last modified

Great on your plate but not as bait

Supermarket prawns are safe for us to eat but did you know that they should never be used as bait? Store-bought prawns are a delicious gourmet treat and both Australian and imported prawns are safe for human consumption. However, there’s a small chance that…
26 September 2023 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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