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81-2021: Unplanned Outage: Tuesday 27 April 2021 - Department Network

27 April 2021 Who does this notice affect? All clients of the Department of Agriculture, Water and the Environment attempting to access departmental applications and services. Information The department is currently experiencing an unplanned outage to its network. This is impacting departmental…
27 April 2021 - Last modified

52-2025: Unplanned Service Disruption: Friday 28 February 2025 – COLS

28 February 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.InformationStart time: As of: 07:55 Friday 28 February 2025 (AEDT).The Cargo Online Lodgement System (COLS) is…
28 February 2025 - Last modified

US Government

​U.S. Comments on Australia’s Draft Report for the Non-regulated Analysis of Existing Policy for Apples from New Zealand (G/SPS/N/AUS/205/Add.2) BEGIN COMMENTS: The United States appreciates the…
04 November 2019 - Last modified

188-2018 - UPDATE: Fix delayed to tonight Department of Agriculture Import Processing Delays Import System Apps Including AIMS (including AEP) and COLS: From 10:00am

​​​14 December 2018Who does this notice affect?Importers and brokers of cargo who are awaiting clearance or document assessment from the Department of Agriculture on 14 December 2018. Information The…
04 November 2019 - Last modified

New plant introduction form

​​Publication details Department of Agriculture, Fisheries and Forestry, April 2023 If you want to import a species of plant that is not listed in the Biosecurity Import Conditions System (BICON), you will need to complete a New plant introduction form and submit it to the Department of…
05 April 2023 - Last modified

Approved arrangements (imports) contacts

Approved arrangements Phone: 1800 900 090 Email: Approved arrangements Postal address: Approved arrangements section Department of Agriculture, Fisheries and Forestry GPO Box 858 Canberra ACT 2601 Class 19 Approved arrangements Phone: 1800 900 090 Email: AEP Arrangements Postal address…
08 July 2022 - Last modified

95-2019 - Services restored: Messaging delay impacting AIMS, ICS, SAC and S-Cargo – Thursday 20 June 2019

20 June 2019Who does this notice affect?All importers and customs broker who are awaiting outcomes of biosecurity assessments from the Integrated Cargo System (ICS).InformationAn unplanned service…
04 November 2019 - Last modified

190-2023: Scheduled Outage: Sunday 17 September 2023 – SAC processing

14 September 2023 Who does this notice affect? CAPEC clients (DHL, FedEx and UPS) and clients who utilise the department’s Self-Assessed Clearance Paperless (SAC Paperless) system. Information Due to infrastructure maintenance, processing of incoming Self-Assessed Clearance (SAC) entries will…
14 September 2023 - Last modified

113-2023: *Update* Scheduled Outage: Thursday 18 May to Friday 19 May 2023 – COLS

12 May 2023 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. Information Update: The planned infrastructure maintenance for Friday 12 May…
12 May 2023 - Last modified

306-2024: Mailbox restored: Email service for entrymanagement@aff.gov.au

18 December 2024Who does this notice affect?Clients attempting to contact the Cargo Documentary Information Policy team (formerly Assessment Policy) within the Department of Agriculture, Fisheries and Forestry via the email address entrymanagement@aff.gov.au.What has changed?The department’s Cargo…
18 December 2024 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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