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209-2019 - COLS and PEBS unavailable from 23:00 Thursday 12 December to 01:00 Friday 13 December 2019 (AEDT)

9 December 2019 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this outage period. All importers of plants, cats and/or dogs who will be required to use the Post…
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357-2025: Scheduled Service Disruption: Friday 24 October 2025 – COLS

20 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
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69-2019 - Service Disruption: COLS as of 08:45 Thursday 16 May 2019 (AEST)

16 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).InformationSome users are unable to lodge documents or request reassessments in…
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67-2019 - Update: Service Disruption - COLS as of 15:10 Tuesday 14 May 2019 (AEST)

14 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information Some users are experiencing difficulties uploading documents into the…
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21-2019 - COLS and PEBS unavailable from 23:00 Wednesday 20 February to 01:00 Thursday 21 February 2019 (AEDT)

15 February 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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32-2024: Scheduled Outage: Wednesday 28 February to Thursday 29 February 2024 – Import Management System and SeaPest/S-Cargo messaging

27 February 2024 Who does this notice affect? All clients lodging Self Assessed Clearances All users of the below systems: S-Cargo Seasonal Pests (SeaPest) Information Due to scheduled infrastructure maintenance, the Import Management System (IMS) will be unavailable from 23:30 Wednesday…
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115-2024: Services Restored: Thursday 06 June 2024 – Network (email services)

07 June 2024Who does this notice affect?All clients anticipating email notifications or the outcomes of biosecurity assessments from the Department of Agriculture, Fisheries and Forestry (department).InformationRestored time:As of 21:15 Thursday 06 June 2024 (AEST).Detail:An unplanned service…
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107-2025: Services Restored: Friday 04 April 2025 – BCST

4 April 2025Who does this notice affect?Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).InformationResolved time:…
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216-2024: Scheduled Service Disruption: Friday 04 October to Saturday 05 October 2024 – Biosecurity Portal

04 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
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342-2025: Scheduled Service Disruption: Sunday 19 October 2025 – COLS

14 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
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