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148-2022: Services Restored: Friday 19 August 2022 – Biosecurity Portal, SWMS

19 August 2022 Who does this notice affect? All importers and customs brokers who are lodging inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal and Scheduling and Workload Management System (SWMS) has now been resolved. Action…
19 August 2022 - Last modified

272-2022: Services Restored: Monday 19 December 2022 – Biosecurity Portal

19 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The unplanned outage to the Biosecurity Portal has been resolved. Clients can now access the…
19 December 2022 - Last modified

178-2022: Services Restored: Friday 23 September 2022 – Biosecurity Portal

23 September 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has been resolved. Clients can now submit new import inspection requests as…
23 September 2022 - Last modified

122-2022: Services Restored: Thursday 14 July 2022 - COLS

14 July 2022 Who does this notice affect? All importers and customs brokers attempting to submit lodgements in COLS. Information The issue preventing some clients from being able to submit lodgements through the Cargo Online Lodgement System (COLS) has been resolved. Action No action required…
14 July 2022 - Last modified

150-2024: *Cancelled* Scheduled Outage: Thursday 11 July 2024 – Biosecurity Portal

11 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.InformationThere…
11 July 2024 - Last modified

189-2022: Services Restored: Thursday 06 October 2022 – Biosecurity Portal

7 October 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
07 October 2022 - Last modified

169-2022: Services Restored: Monday 05 September 2022 – Biosecurity Portal

6 September 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
06 September 2022 - Last modified

157-2024: *Cancelled* Scheduled Outage: Friday 19 July to Saturday 20 July 2024 – Biosecurity Portal

18 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.InformationThe…
18 July 2024 - Last modified

About EXDOC - the Electronic Export Documentation System

​​​What is EXDOC?EXDOC is a software application developed by the department for the purpose of managing export documentation for primary produce.EXDOC replaced manually generated permits and certificates. What is Export Documentation?Export documentation includesexport permits as required by…
02 April 2025 - Last modified

135-2025: Scheduled Service Disruption: Saturday 03 May 2025 – Multiple Systems

01 May 2025Who does this notice affect?All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo Report Personal Effects (PE)Approved arrangements…
01 May 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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