Search Results
5 February 2021
Who does this notice affect?
All clients attempting to contact the department via phone on 1800 900 090.
Information
The department is currently experiencing intermittent telephony issues. As a result, clients may experience unexpected call dropouts.
Our third-party…
- Last modified
29 December 2020
Who does this notice affect?
All brokers and importers who are awaiting clearance of import declarations (FID, LFSAC) lodged today the 29th of December 2020.
Information
The department is currently experiencing IT issues (with AIMS and the Quarantine ruler) which is causing a…
- Last modified
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
Start time:
As of: 07:55 Thursday 20 July 2023 (AEST).…
- Last modified
28 February 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.InformationStart time: As of: 07:55 Friday 28 February 2025 (AEDT).The Cargo Online Lodgement System (COLS) is…
- Last modified
23 October 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
Start time:
As of: 13:15 Monday 23…
- Last modified
14 February 2024
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.
Information
Start time:
As of: 11:00 Wednesday 14…
- Last modified
8 April, 2024Who does this notice affect?All clients attempting to use the department’s Biosecurity Import Conditions (BICON) system.InformationDetail:The Biosecurity Import Conditions (BICON) system is currently experiencing an unplanned service disruption.Some BICON users are receiving an…
- Last modified
5 May 2023
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal.
Information
Start time:
As of: 14:55 Friday 05 May 2023 (AEST).
Detail:
MyGovID Digital Identity is currently experiencing…
- Last modified
26 April 2023
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.
Information
Start time:
As of: 10:15 Wednesday 26…
- Last modified
4 April 2023
Who does this notice affect?
All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions (BICON) system.
Information
Start time: As of: 07:00 Tuesday 04 April 2023 (AEST).
Detail
The Biosecurity Import…
- Last modified