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69-2019 - Service Disruption: COLS as of 08:45 Thursday 16 May 2019 (AEST)

16 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).InformationSome users are unable to lodge documents or request reassessments in…
04 November 2019 - Last modified

67-2019 - Update: Service Disruption - COLS as of 15:10 Tuesday 14 May 2019 (AEST)

14 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information Some users are experiencing difficulties uploading documents into the…
04 November 2019 - Last modified

21-2019 - COLS and PEBS unavailable from 23:00 Wednesday 20 February to 01:00 Thursday 21 February 2019 (AEDT)

15 February 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
04 November 2019 - Last modified

120-2019 - MARS and PEMS unavailable from 23:00 Saturday 03 August to 02:00 Sunday 04 August 2019 (AEST)

29 July 2019Who does this notice affect? All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned outage. All exporters of plants…
04 November 2019 - Last modified

282-2024: Services Restored: Monday 25 November 2024 – Biosecurity Portal (Class 14.4 Approved Arrangements lodgements)

25 November 2024Who does this notice affect?Approved arrangements (AA) operators who are required to lodge Class 14.4 AA inspection outcomes via the Biosecurity Portal.InformationRestored time:As of: 03:40 Saturday 23 November 2024 (AEDT).Detail:An unplanned service disruption was previously…
25 November 2024 - Last modified

216-2024: Scheduled Service Disruption: Friday 04 October to Saturday 05 October 2024 – Biosecurity Portal

04 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
04 October 2024 - Last modified

298-2024: Unplanned Service Disruption: Friday 13 December 2024 – Inspection Requests (via email)

13 December 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via email.InformationDetail:The department is aware of an unplanned service disruption to the…
13 December 2024 - Last modified

349-2025: Services Restored: Thursday 16 October 2025 – Biosecurity Portal

16 October 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.InformationRestored time:As of: 17:03 Thursday 16 October 2025 (…
16 October 2025 - Last modified

342-2025: Scheduled Service Disruption: Sunday 19 October 2025 – COLS

14 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
14 October 2025 - Last modified

172-2022: Changes to taking samples during inspections of containerised bulk loose inorganic fertiliser

12 September 2022 Who does this notice affect? Industry participants involved in importation and inspection of bulk loose containerised inorganic fertiliser. What has changed? Following a risk assessment into the inspection process for bulk loose containerised fertiliser, the department has…
12 September 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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