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42-2025: Scheduled Outage: Thursday 20 February to Friday 21 February 2025 – Multiple Systems

17 February 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and…
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Surface cleaning

OverviewPhysical or chemical cleaning to remove pests or sterilise the surface of the commodity.Examples include washing, brushing, waxing, contact steam or a high-pressure air or water spray for horticultural commodities, surface cleaning of shipping containers (see ISPM 41), and surface…
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164-2025: Scheduled Outage: Saturday 31 May to Sunday 01 June 2025 – Multiple Systems

27 May 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
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172-2025: Scheduled Outage: Saturday 07 June to Sunday 08 June 2025 – Multiple Systems

03 June 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
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Conservation and collaboration for World Wildlife Day

Today’s celebration of World Wildlife Day acknowledges the importance of wildlife and biodiversity-based resources that help our sector to remain viable. Australia’s Chief Veterinary Officer Dr Mark Schipp said taking a collaborative One Health approach to disease prevention pays homage to this…
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Exercise Waterhole

Exercise Waterhole was a series of workshops and exercises held in 2023. It tested and evaluated how well-prepared Australia’s animal health laboratory network was to respond to a large-scale emergency animal disease (EAD) outbreak.The simulated scenario…
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91-2021: Request for Inspection email address change

11 May 2021 Who does this notice affect? This notice affects all clients requesting inspections for Queensland and Northern NSW locations except for Cairns. What has changed? Biosecurity Operations Division within the Department of Agriculture, Water and the Environment is implementing a new…
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74-2020 - Service Disruption: As of 04:00 Saturday 23 May 2020 (AEST) - System generated emails from BICON, COLS and AIMS

25 May 2020 Who does this notice affect? All importers utilising the Biosecurity Import Conditions (BICON) system to register for an account or submit an import permit application. All importers and customs brokers who lodge imported cargo documentation to the department for biosecurity…
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83-2018 - Department of Agriculture and Water Resources Issues with invoices being issued for Imported Cargo only (AIMS)

30 July 2018Who does this notice affect?All importers and customs brokers who use the Agriculture Import Management System (AIMS).What has changed?The department has been experiencing some delays with the…
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79-2024: Services Restored: Tuesday 30 April 2024 – Invoice/Receipt Issuance for COLS, MARS, PEBS and PEMS

30 April 2024Who does this notice affect?All clients making payments to the department via the systems below:Cargo Online Lodgement System (COLS)Maritime Arrival Reporting System (MARS)Post Entry Biosecurity System (PEBS)Plant Export Management System (PEMS)InformationBetween 03:30 and 12:45 on…
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