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147-2024: Biosecurity Portal – Location Question for Imported Food or CCV requests

5 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who lodge and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your email address to access’ pathway (previously ‘Other…
05 July 2024 - Last modified

149-2025: Unplanned Service Disruption: Monday 12 May 2025 – Biosecurity Portal (myID pathway)

09 May 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your Digital ID’ (myID) pathway.…
12 May 2025 - Last modified

IAN 2023-18: Dairy NEXDOC Portal – Adding multiple users and alternate trading names to your exporter account.

Date of issue: 2 May 2023 Date of effect: 27 April 2023 Attention: Registered dairy exporters. Purpose To notify stakeholders of two new functions now available on the next export documentation (NEXDOC) system portal which allows exporters to: Register multiple users under a single exporter…
02 May 2023 - Last modified

158-2024: *Update* Unplanned Service Disruption: Friday 19 July 2024 – Biosecurity Portal

19 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationStart…
12 November 2024 - Last modified

250-2022: Services Restored: Thursday 01 December 2022 – Biosecurity Portal

1 December 2022 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information The unplanned service disruption to the…
01 December 2022 - Last modified

44-2023: Unplanned Outage: Monday 27 February 2023 – Biosecurity Portal

27 February 2023Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.InformationThe Biosecurity Portal is currently experiencing…
23 September 2024 - Last modified

88-2022: Unplanned Service Disruption: Friday 27 May 2022 – SWMS, Biosecurity Portal

Who does this notice affect? All clients required to lodge a request for inspection using the Biosecurity Portal. Information The department is currently experiencing an unplanned service disruption to the Biosecurity Portal. Action The department is investigating the issue as a high priority…
31 May 2022 - Last modified

279-2024: Self-service cargo status reports becoming available on the Biosecurity Portal

20 November 2024​ Who does this notice affect? Persons under an approved arrangement class 19, including customs brokers and self-reporting importers, who are interested in accessing on-demand details of entries that have been referred to the department. What has changed? The…
20 November 2024 - Last modified

184-2023: Services Restored: Friday 01 September 2023 – Biosecurity Portal

4 September 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Restored time: As of: 19:00 Friday 01…
12 September 2023 - Last modified

249-2023: Services Restored: Thursday 23 November 2023 – Biosecurity Portal

23 November 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal. Information Restored time: As of: 10:20 Thursday 23…
23 November 2023 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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