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2021-54: Plant Export Operations – Plant Exports Management System updates

18 October 2021 Purpose This Industry Advice Notice (IAN) is to notify stakeholders of updates to the Plant Exports Management System (PEMS). Summary of changes and key points PEMS will now automatically validate the ‘Accredited Farm Block Numbers’ and ‘Accredited Packhouse Numbers’ for…
18 October 2021 - Last modified

93-2021: Import Document Assessment Delays

13 May 2021 Who does this notice affect? All clients who submit documentation to the department for import assessment via the Cargo Online Lodgement System (COLS) or other departmental approved systems. What has changed? There are currently delays in industry members receiving their directions…
13 May 2021 - Last modified

Notification of inspection of bulk cabotage vessel

​Department of Agriculture, Water and the Environment, October 2020 Download Document Pages File size Notification of inspection of bulk cabotage vessel PDF 3 229 KB If you have difficulty accessing this file, visit web accessibility for assistance. ​
12 October 2020 - Last modified

18-2021: Service Disruption: As of Monday 1 February 2021 – DAWE contact number

5 February 2021 Who does this notice affect? All clients attempting to contact the department via phone on 1800 900 090.   Information The department is currently experiencing intermittent telephony issues. As a result, clients may experience unexpected call dropouts. Our third-party…
05 February 2021 - Last modified

285-2024: Containerised inorganic fertiliser for further processing pathway now open

3 December 2024Who does this notice affect?This notice affects importers of inorganic fertiliser into Australia for further processing.What has changed?The department has added an import pathway that allows importers to bring in containerised inorganic fertiliser for further processing.Previously…
03 December 2024 - Last modified

355-2025: Scheduled Outage: Monday 20 October 2025 – MARS

20 October 2025Who does this notice affect?All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, there will be a scheduled outage to the Maritime…
20 October 2025 - Last modified

231-2025: New uniforms for our frontline workforce

17 July 2025Who does this notice affect?This Import Industry Advice Notice (IIAN) is to advise stakeholders that our workforce uniforms have changed.What has changed?Effective Monday 14 July 2025, all frontline staff will wear a new uniform that gives our workforce a smart and modern look and…
17 July 2025 - Last modified

114-2022: Unplanned Service Disruption: Thursday 30 June 2022 – Telephony services

30 June 2022 Who does this notice affect? All clients attempting to contact the department via phone.  Information The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact the…
30 June 2022 - Last modified

18-2022: Service Disruption: Friday 11 February 2022 – Telephony services

11 February 2022 Who does this notice affect? All clients attempting to contact the department via phone.  Information The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact…
11 February 2022 - Last modified

53-2017 – Review of prawns and prawn products and update on temporary suspension of uncooked prawns and uncooked prawn products

​​​16 May 2017 Who does this notice affect? This notice is of interest to importers of (certain/specific) uncooked prawns and uncooked prawn meat products and associated industry participants and retailers. What has changed? The department has today announced a review of the biosecurity risk…
29 September 2020 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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