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39-2022: Services Restored: Wednesday 16 March 2022– Department Network

16 March 2022 Who does this notice affect? All clients who are awaiting outcomes of biosecurity assessments. Information The unplanned service disruption to the department’s internal network services has now been resolved. Action No action required. The department apologises for any…
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100-2020 – BICON and MARS impacted, COLS, OPP and PEBS unavailable from 23:00 Tuesday 30 June to 06:00 Wednesday 01 July 2020 (AEST)

25 June 2020 Who does this notice affect? All clients attempting to submit access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be required to report pre-…
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123-2019 - Managing international goods on non-commercial vessels

31 July 2019Who does this notice affect? This notice is of interest to all vessel masters, crew, passengers and shipping agents who represent non-commercial vessels for the purposes of Australian…
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2021-68: Plant Export Operations – Enhancement to EXDOC for horticulture exports

6 December 2021 Purpose This Industry Advice Notice (IAN) is to notify stakeholders of updates to the Export Documentation System (EXDOC) that will facilitate automatic Request For Permit (RFP) authorisation for all exports of fresh fruit and vegetables, where no certificate is required. Key…
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182-2022: Establishment of the Cargo Service Delivery Rapid Response Team

28 September 2022 Who does this notice affect? All customs brokers, importers, biosecurity industry participants, and food importers that departmental officers may attend (for inspections, surveillance, or other purposes). What has changed? In response to the ongoing disruptions with commercial…
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47-2025: Services Restored: Friday 21 February 2025 – DAFF messaging, COLS

21 February 2025Who does this notice affect?All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo Report Personal Effects (PE)All importers and…
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Phase out of live sheep exports by sea: Australian Government response to the independent panel report

May 2024DownloadPhase out of live sheep exports by sea: Australian Government response to the independent panel report (PDF 1.3 MB) Phase out of live sheep exports by sea: Australian Government response to the independent panel report (DOCX 3.1 MB)The Australian Government committed to phase…
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243-2022: Services Restored: Tuesday 29 November 2022 – DAFF messaging

29 November 2022 Who does this notice affect? All users of the below systems: Agriculture Import Management System (AIMS) Import Management System (IMS) Integrated Cargo System (ICS) Cargo Online Lodgement System (COLS) Information The unplanned service disruption affecting the…
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236-2022: Services Restored: Wednesday 23 November 2022 – DAFF messaging

24 November 2022 Who does this notice affect? All users of the below systems: Agriculture Import Management System (AIMS) Import Management System (IMS) Integrated Cargo System (ICS) Cargo Online Lodgement System (COLS) Information The unplanned service disruption affecting the…
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2023-02: Assessment Services Exports – Expected behaviour when interacting with the department

13 January 2023 Purpose This Industry Advice Notice (IAN) is to clarify acceptable behaviour when interacting with the department whether in person, attending departmental offices or via communication methods such as phone, email and/or text. Summary of changes and key points We have a zero…
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