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103-2023: Scheduled Outage: Saturday 06 May to Sunday 07 May 2023 – BICON impacted, COLS, OPS, and PEBS unavailable.

1 May 2023 Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage. All clients who will be required to make an online payment during this planned outage…
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102-2023: Scheduled Outage: Wednesday 03 May to Thursday 04 May 2023 - COLS, MARS, OPS, PEBS

1 May 2023 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be required…
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175-2023: Scheduled Outage: Saturday 02 September to Sunday 03 September 2023 – BICON impacted, COLS, OPS, and PEBS unavailable.

Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage. All clients who will be required to make an online payment during this planned outage. All…
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72-2022: Scheduled Outage: Thursday 12 May to Friday 13 May 2022 – COLS, MARS, OPS and PEBS unavailable, BMSB/Treatment Certificate Portal impacted

9 May 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be required…
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407-2025: Expansion of Highly Compliant Importer (HCI)

8 December 2025Who does this notice affect?All importers, approved arrangement class 19 accredited persons and customs brokers who import or lodge consignments of machinery.What has changed?On 8 December 2025, the scope of the Highly Compliant Importer (HCI) scheme will be expanded to include the…
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Information for trading partners – changes to certificates

We are making improvements to our export certification system for all exported agricultural products.These improvements will not change the meaning and intent of negotiated and agreed attestations for market access.Information about the updates will be added to this page regularly, as information…
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82-2023: Unplanned Service Disruption: Wednesday 12 April 2023 – Biosecurity Portal

12 April 2023 Who does this notice affect? Some importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal. Information Start time: 09:00 Tuesday 11 April 2023. Detail: The Biosecurity Portal is currently experiencing an…
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Export Industry Advice Notices – Plant Export Operations 2015

​ ​ ​ ​ ​ ​ ​​ ​ Export Industry Advice notices 2015​​ DateNumber​​Description24 December 20152015-71 Grain and Seed Export Program – Change to Exporters Declaration Statement for…
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148-2024: Unplanned Service Disruption: Friday 05 July 2024 – Biosecurity Portal

05 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.InformationStart time:…
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280-2024: Arrivals email name change

22 November 2024Who does this notice affect?All international airline operators, ground handlers, airport operators and international airline representatives.What has changed?The department has revised the current aircraft ‘Arrivals’ contact email address. The new email is Conveyance.Aircraft@aff.…
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