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Regulator Performance

The Department of Agriculture, Fisheries and Forestry plays a critical role as a regulator.Through our regulation, we support a more sustainable and prosperous Australia through biosecurity, production and trade. We regulate in the public interest while continuing to safeguard and grow sustainable…
15 August 2025 - Last modified

90-2020 - Extension to BICON service disruption – Friday 19 to Monday 22 June 2020

21 June 2020 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. Information Update: due to postponement of planned system maintenance, the services disruption to BICON has been extended…
21 June 2020 - Last modified

315-2025: Scheduled Service Disruption: Tuesday 16 September 2025 – COLS, MARS, and PEBS

15 September 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.All shipping agents or operators of maritime conveyances who will be required…
15 September 2025 - Last modified

Rural Financial Counselling Service (RFCS)

The RFCS is an ongoing Australian Government program. It provides free and independent financial counselling to eligible farmers, fishers, foresters and small related businesses experiencing, or at risk of, financial hardship.The overarching goal of the RFCS program is to build financially capable…
10 January 2025 - Last modified

Questions and answers on Stone fruit from California, Idaho, Oregon and Washington in the USA

​19 July 2010 Why is this import risk analysis (IRA) being undertaken? Australia is responding to the USA's market access request for fresh stone fruit, dating from 1994. This is part of an agreement between Australia and the USA to consider each country's requests for agricultural exports.…
30 September 2020 - Last modified

66-2018 - BICON System Maintenance from 6:30am Saturday 30 June to 01:00am Sunday 1 July 2018 (AEST)

25 June 2018Who does this notice affect?All clients who will be required to use the Department of Agriculture and Water Resources’ Biosecurity Import Conditions (BICON) system during this planned…
04 November 2019 - Last modified

219-2024: Scheduled Outage: Friday 18 October to Saturday 19 October 2024 – BICON, DAFF messaging, EVE, SeaPest

14 October 2024Who does this notice affect?All clients required to use the following systems during this planned outage:Biosecurity Import Conditions System (BICON)External Verification for eCertificates (EVE)Seasonal Pests (SeaPest)All clients submitting the below declarations during this planned…
14 October 2024 - Last modified

82-2019 - BICON invoicing services, COLS, OPP and PEBS unavailable from 23:00 Wednesday 29 May 2019 to 02:30 Thursday 30 May 2019 (AEST)

28 May 2019Who does this notice affect?All clients attempting to submit access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.All…
04 November 2019 - Last modified

Phone us

Client contact number: 1800 900 090National office:Phone: +61 2 6272 3933International:Call us from overseas: +61 3 8318 6700Organisational contact information:Accounts receivableAccounts receivable information can be found at Accounts ReceivableAir cargoAir cargo contact information can be found…
22 September 2025 - Last modified

2015-06 - Market Access – Compliance with Malaysian Grading Packaging and Labelling Regulations for Agricultural Produce

28 January 2015 Purpose To advise exporters that the Malaysian Federal Agricultural Marketing Authority (FAMA) is fully enforcing the Grading, Packaging and Labelling of Agricultural Produce Regulations 2008 (PU(A)274/2008). Key Points Malaysia has taken a phased approach to the implementation…
23 August 2021 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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