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    Protect against unwanted plant pests

    Our biosecurity system helps protects us. Everyone has a role in supporting our biosecurity system.

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    Biosecurity and trade Lowering biosecurity risks to Australia, and assisting industry to accelerate growth towards a $100 billion agricultural sector by 2030.
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    Budget October 2022-23

    The 2022–23 October Portfolio Budget Statements were released on 25 October 2022.

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      • Accounts receivable
      • Import management system contacts
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      • Airport contacts
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      • Approved arrangements (imports)
      • Sea cargo
      • Fish export and egg export
      • Imported food inspection scheme
      • Investigations and enforcement
      • Northern Australia Quarantine Strategy (NAQS)
      • Plant exports
      • Vessel contacts
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Phone us

Client contact number: 1800 900 090

National office:
Phone: +61 2 6272 3933

International:
Call us from overseas: +61 3 8318 6700

Organisational contact information:

[expand all]

Accounts receivable

Accounts receivable information can be found at Accounts Receivable

Air cargo

Air cargo contact information can be found online at Air cargo contacts.

Airports

Airports contact information can be found online at Airports

Biosecurity Import Conditions (BICON)

Email: Imports

Post entry quarantine facilities

Email: Invoicing, Bookings & General Inquiries

More information can be found online at Post entry quarantine facilities.

Organic approved certifying organisations

Organic approved certifying organisations information can be found online at Organic approved certifying organisations.

Import management system

Import management system information can be found online at Import management system.

Australian fumigation accreditation scheme

Audit and Review Team
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 3473
Email: AFAS

Biological imports

Email: Imports

Sea cargo

Sea cargo contact information can be found online at Sea cargo contacts.

Communication - media

Phone: +61 2 6272 3232

Investigations

Investigations information can be found online at investigations.

Compliments and complaints

Our compliments and complaints form can be found online at Suggestions, compliments and complaints.

Consultative committees

Consultative committees information can be found online at Consultative committees.

Dairy and dairy product exports

Dairy export information can be found on our webpage Exporting dairy products from Australia
For documentation enquiries email foodexports@agriculture.gov.au

Detector dogs

Email: Dogs

Entry management

Email: Entry Management
Phone: +61 2 6272 3390

Equine Influenza Enquiry Implementation

Email: Horse Imports

Fish export and egg export

Fish export and Egg export information can be found online at Fish export and Egg exports.

Horticulture Exports Program regional contacts

Horticulture Exports Program regional contact information can be found online at Horticulture Exports Program regional contact.

Imported Food Inspection Scheme

Information on Imported Food Inspection Schemes contacts.

Food Import Compliance Agreement (FICA)

Email: FICA

Live animal exports (including cats and dogs)

Live Animal Exports Program
GPO Box 858
Canberra ACT 2601
Phone: +61 2 6272 4581
Email: Animal Exports

Live animal imports (including cats and dogs)

Email: Imports

Machinery imports (including cars, machinery, motorbikes, tyres)

Machinery National Coordination Centre
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: Machinery

Mail centres

Email: Imports
Web: International Mail to Australia

Payments and treatments

PO Box 4175
Parramatta NSW 2124
Phone: +61 2 9354 5800
Fax: +61 2 9354 5899
Email: Mail Payments

Maritime National Coordination Centre (MNCC)

Email: Maritime NCC
Phone: 1300 004 605
Fax: 1300 005 882

Meat exports

Email: Meat Exports

Meat inspection

Email: Meat Inspection

Military - National Coordination Centre

Military NCC
PO Box 222
Hamilton QLD 4007
Phone: +61 7 3246 8706
Fax: +61 7 3246 8785
Email: Military

Northern Australia Quarantine Strategy (NAQS)

Northern Australia Quarantine Strategy (NAQS) information can be found online at Northern Australia Quarantine Strategy (NAQS).

Organic and bio-dynamic products exports

Email: Organic

Plant Export Operations

Plant Export Operations, Micor Plants and Micor contact details.

Plant Import Operations

Email: Imports

Post border biosecurity detections

Web form: Biosecurity Reports
See Secure Report: 1800 798 636

Approved arrangements contacts

Approved arrangements contact information can be found online at Approved arrangements contacts.

Australian Biosecurity Awards

Australian Biosecurity Awards information can be found online at Australian Biosecurity Awards.

Recruitment

Web: Jobs

Schools/student enquiries

Email: Schools Contact

Timber and timber products imports (including furniture and souvenirs)

Email: Imports

Vessel contacts

Vessel contact information can be found online at Vessel contacts.
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Last updated: 25 October 2022

© Department of Agriculture, Fisheries and Forestry

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.