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342-2025: Scheduled Service Disruption: Sunday 19 October 2025 – COLS

14 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
14 October 2025 - Last modified

Phone us

Client contact number: 1800 900 090National office:Phone: +61 2 6272 3933International:Call us from overseas: +61 3 8318 6700Organisational contact information:Accounts receivableAccounts receivable information can be found at Accounts ReceivableAir cargoAir cargo contact information can be found…
22 September 2025 - Last modified

12-2024: Scheduled Outage: Monday 05 February 2024 – BICON impacted, COLS, OPS, and PEBS unavailable.

2 February 2024 Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage. All clients who will be required to make an online payment during this planned…
02 February 2024 - Last modified

22-2024: Scheduled Outage: Sunday 18 February to Monday 19 February 2024 – BICON and MARS impacted, COLS, OPS, and PEBS unavailable.

15 February 2024 Who does this notice affect? All clients who will be required to make an online payment during this planned outage. All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned…
15 February 2024 - Last modified

251-2023: Scheduled Outage: Friday 01 December to Saturday 02 December 2023 – BICON and MARS impacted, COLS, OPS, and PEBS unavailable

27 November 2023 Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage. All clients who will be required to make an online payment during this planned…
28 November 2023 - Last modified

140-2021: Scheduled Outage: Wednesday 30 June to Thursday 01 July 2021 – BICON, COLS, MARS, OPS and PEBS

28 June 2021 Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions (BICON) system during this planned outage. All shipping agents or operators of maritime conveyances who will be required to…
28 June 2021 - Last modified

38-2018 - Entomological services for imported cut flowers and foliage

​​​13 April 2018Who does this notice affect?Industry stakeholders including importers, approved arrangements, freight forwarders and brokers that deal with imported cut flowers and foliage. What has…
04 November 2019 - Last modified

Ground cover indicator for drought resilience

Authors: Jasmine Howorth, Lucy Randall and Jane Stewart The Future Drought Fund is using ground cover (total vegetation cover) as an environmental indicator to monitor resilience. These ground cover metrics build on monitoring work under the National Landcare Program (Regional Land Partnerships…
02 February 2023 - Last modified

90-2024: Scheduled Outage: Saturday 18 May to Sunday 19 May 2024 – DAFF applications

14 May 2024Who does this notice affect?All clients required to use Department of Agriculture, Fisheries and Forestry web-based applications during this planned maintenance period.InformationThe department will be conducting scheduled infrastructure maintenance from 23:00 Saturday 18 May to 03:00…
14 May 2024 - Last modified

80-2024: Scheduled Outage: Saturday 04 May to Sunday 05 May 2024 – DAFF applications

1 May 2024Who does this notice affect?All clients required to use Department of Agriculture, Fisheries and Forestry web-based applications during this planned maintenance period.InformationThe department will be conducting scheduled infrastructure maintenance from 23:00 Saturday 04 May to 03:00…
01 May 2024 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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