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We’re always looking for ways to improve our service.
Our service charter sets out:
what we do
the standards of service you can expect from us
how you can provide feedback on our performance
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Client service charter — Agriculture (PDF 243 KB)
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Australia’s barley and malt have made significant gains in Latin American markets over the past four years, driven by investments by industry and the Australian Government. This includes funding through the Australian Government’s Agricultural Trade and Market Access Cooperation (ATMAC) Program to…
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Biosecurity Advice 2017-05 - Importation of captive non-human primates – Review of import conditions
21 March 2017This Biosecurity Advice informs stakeholders that the Department of Agriculture and Water Resources has finalised a biosecurity risk review for the importation of captive non-human…
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Exercise Volare occurred in August - September 2024, as a series of 3 scenario-based discussions, exercises focused on a hypothetical detection of H5N1 high pathogenicity avian influenza (HPAI) clade 2.3.4.4b (further referred to as H5 HPAI) in Australian…
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Our National Priority Plant Pests (NPPP) list highlights the threats Australia faces from plant pests and diseases.The NPPP guides national action and investment of public funds to address these threats. This effort often has broader benefits to the system than just in preparedness for the specific…
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[expand all]First phase of consultation - completedIn 2014 and early 2015 we considered the issues of agvet chemical regulation and developed a range of ideas to improve the efficiency and effectiveness of our agvet chemical regulatory system and improve access to chemicals. These issues and ideas…
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Improving access to imported food safety requirementsFrom mid-2025 imported food safety requirements will be incorporated into the Biosecurity Import Conditions system (BICON).See more about the Inclusion of food safety requirements in BICON.We monitor and test food imported into Australia under…
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The department is responsible for protecting our animal health. We place a high priority on education and awareness to prevent pest and disease incursions, and we ensure robust and tested response plans are in place should an outbreak occur.
In this section
Animal pests and diseases…
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We are working with the Australian Bureau of Statistics to modernise the agriculture statistics system. This will ensure current and future data needs are met, and support decision-making, planning and policy making.Together we are using new statistical methods and data sources. This will provide…
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Video tutorials, reference material and Frequently Asked Questions are available to assist new and existing users of Aircraft Disinsection Information (ADI) application and Import Relationship and Access Manager (iRAM).To gain Aircraft Disinsection Information (ADI) application access, your…
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