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121-2022: Launch of Biosecurity Portal in Victoria – you can now book your import inspection requests online

14 July 2022 Who does this notice affect? Approved arrangements operators, customs brokers, importers, and freight forwarders, wishing to create and manage requests for import inspection at sites in Victoria can book them via the new Biosecurity Portal from Wednesday 20 July 2022. Additionally,…
14 July 2022 - Last modified

58-2022: Impacts to Service Standards in Victoria and New South Wales

14 April 2022 Who does this notice affect? All Customs Brokers, Importers, Biosecurity Industry Participants, and food importers who have premises that departmental officers may attend (for inspections, surveillance, or other purposes). What has changed? The department continues to experience…
14 April 2022 - Last modified

Cruise vessels

The department considers cruise vessels to be a high biosecurity risk due to a number of factors, including:the large number of crew and passengers on board increases the risk of spreading human diseases of biosecurity concernpassengers disembarking with souvenirs from overseas countries which may…
02 October 2025 - Last modified

Disclaimer

​​​​By accessing the information presented in this media, each user waives and releases the Commonwealth of Australia to the full extent permitted by law from all liability for loss or damage arising from the use of, or reliance on, material or information made available through the system, whether…
13 December 2022 - Last modified

82-2021: Services Restored: Tuesday 27 April 2021 - Department Network

27 April 2021 Who does this notice affect? All clients of the Department of Agriculture, Water and the Environment attempting to access departmental applications and services. Information The unplanned outage to the departments network has been resolved.  Internal and external…
27 April 2021 - Last modified

263-2022: Unplanned Service Disruption: Tuesday 13 December 2022 – Biosecurity Portal

13 December 2022Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption.InformationThe Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients…
11 November 2024 - Last modified

326-2025: Scheduled Service Disruption: Sunday 28 September 2025 – COLS, COLSB2G, PEBS

22 September 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS).All…
22 September 2025 - Last modified

178-2022: Services Restored: Friday 23 September 2022 – Biosecurity Portal

23 September 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has been resolved. Clients can now submit new import inspection requests as…
23 September 2022 - Last modified

272-2022: Services Restored: Monday 19 December 2022 – Biosecurity Portal

19 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department during this unplanned service disruption. Information The unplanned outage to the Biosecurity Portal has been resolved. Clients can now access the…
19 December 2022 - Last modified

189-2022: Services Restored: Thursday 06 October 2022 – Biosecurity Portal

7 October 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov Digital Identity can…
07 October 2022 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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