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34-2022: Service Disruption: Tuesday 08 March 2022 – Telephony services

8 March 2022 Who does this notice affect? All clients attempting to contact the department via phone. Information The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience difficulty contacting the department via telephone. Our…
08 March 2022 - Last modified

18-2022: Service Disruption: Friday 11 February 2022 – Telephony services

11 February 2022 Who does this notice affect? All clients attempting to contact the department via phone.  Information The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact…
11 February 2022 - Last modified

75-2025: Unplanned Service Disruption: Friday 14 March 2025 – Biosecurity Portal, AAMP, BCST, EVE

14 March 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
14 March 2025 - Last modified

19-2018 - Potential Disruption to Department of Agriculture and Water Resources IT System – 19:00 Friday, 2 March to 20:00 Monday, 5 March 2018 (AEDT)

​​​​23 February 2018Who does this notice affect? This notice affects importers, shipping agents, vessel operators, airports and airlines. Purpose To advise industry and Electronic Data Interface (EDI)…
04 November 2019 - Last modified

112-2017 - Commencement of Burnt Pine Longicorn (BPL) flight season measures for 2017-18

​28 November 2017Who does this notice affect? This notice is of interest to relevant international vessel masters and shipping agents.What has changed?The Department of Agriculture and Water Resources (…
04 November 2019 - Last modified

151-2018 - Commencement of Burnt Pine Longicorn (BPL) flight season measures for 2018-19

22 October 2018Who does this notice affect?This notice is of interest to relevant international vessel masters and shipping agents.What has changed?The Department of Agriculture and Water Resources (the…
04 November 2019 - Last modified

Annex: C3 - Information Sharing

DownloadDocumentPagesFile sizeAnnex C3: Information Sharing PDF 81.3 MBIf you have difficulty accessing this file, please visit web accessibility.Online version​An Annex to the Memorandum of…
04 November 2019 - Last modified

126-2024: Unplanned Service Disruption: Wednesday 12 June 2024 – Biosecurity Portal

13 June 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders attempting to reset their password through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) login method.…
14 June 2024 - Last modified

250-2024: Scheduled Service Disruption: Thursday 07 November 2024 – Biosecurity Portal

07 November 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
07 November 2024 - Last modified

Ballast water

Important: NOW IN FORCEAdvice to the international maritime industry – Reporting and using contingency measures for ships installed with ballast water management systems.This circular is to inform the industry of Australia’s requirements regarding the use of contingency measures for ships utilising…
24 April 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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