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27 September 2023
Who does this notice affect?
All treatment providers who are required to lodge treatment documentation to the department.
Information
Restored time:
As of: 11:40 Wednesday 27 September 2023 (AEST).
Detail:
The unplanned service disruption to the MC Declaration and Treatment…
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Australia is indeed lucky: a ‘lifestyle superpower’ with competitive industries, vibrant communities, and unique landscapes and environmental assets. But unearned advantage risks complacency, and each generation needs to create the luck – and advantages – it will pass…
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26 August 2024Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo…
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21 August 2024Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo…
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25 November 2024Who does this notice affect?Approved arrangements (AA) operators who are required to lodge Class 14.4 AA inspection outcomes via the Biosecurity Portal.InformationRestored time:As of: 03:40 Saturday 23 November 2024 (AEDT).Detail:An unplanned service disruption was previously…
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14 October 2022
Who does this notice affect?
All importers and customs brokers who are required to lodge inspection requests to the department.
Information
Due to scheduled infrastructure maintenance, clients registered through MyGov Digital Identity will be unable to access the Biosecurity…
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14 October 2024Who does this notice affect?All users of the Seasonal Pests (SeaPest) system.All clients submitting the below declarations:Full Import Declaration (FID)Long Form Self Assessed Clearance (LFSAC)Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)Cargo…
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30 June 2022
Who does this notice affect?
All clients attempting to contact the department via phone.
Information
The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact the…
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35-2024: Unplanned Service Disruption: Friday 01 March 2024 – Biosecurity direction messaging delays
1 March 2024
Who does this notice affect?
All importers and brokers awaiting biosecurity directions from the Department of Agriculture, Fisheries and Forestry (department).
Information
Start time:
As of: 02:30 Thursday 29 February 2024 (AEDT).
Detail:
The department’s Agriculture Import…
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15 August 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website to submit and/or pay for import permit applications.InformationResolved time:As of: 00:45 Friday 15 August 2025 (AEST).The unplanned service disruption to the…
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