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72-2024: Scheduled Service Disruption: Sunday 28 April 2024 – BICON

22 April 2024Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:…
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98-2024: Scheduled Service Disruption: Sunday 26 May 2024 – BICON

20 May 2024Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59…
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237-2024: Scheduled Outage: Wednesday 30 October 2024 – PEBS

28 October 2024Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, the Post Entry Biosecurity System (PEBS) will be…
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54-2025: Scheduled Outage: Tuesday 04 March 2025 – PEBS

28 February 2025Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, the Post Entry Biosecurity System (PEBS) will be…
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265-2024: Scheduled Outage: Tuesday 19 November 2024 – PEBS

15 November 2024Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled infrastructure maintenance, the Post Entry Biosecurity System (PEBS) will be…
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330-2025: Scheduled Outage: Thursday 02 October 2025 – PEBS

30 September 2025Who does this notice affect?All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.InformationDue to scheduled system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable…
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215-2025: Services Restored: Friday 04 July 2025 – External Broker Website

04 July 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.InformationResolved time: As of: 10:00 Friday 04 July 2025 (AEST).Detail:The unplanned outage to the External Broker…
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213-2025: Unplanned Outage: Thursday 03 July 2025 – External Broker Website

03 July 2025Who does this notice affect?Customs brokers who use the External Broker Website.InformationStart time:As of: 08:00 Wednesday 02 July 2025 (AEST).Detail:The External Broker Website is currently experiencing an unplanned outage. As a result, clients are unable to access this system.…
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58-2023: Scheduled Outage: Tuesday 14 March to Wednesday 15 March 2023 – PEBS

14 March 2023 Who does this notice affect? All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage. Information To support system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable from 23:00…
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173-2022: Scheduled Outage: Saturday 17 September to Sunday 18 September 2022 – PEBS

12 September 2022 Who does this notice affect? All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage. Information To support system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable from 23:00…
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