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IAN 2023-11: Fish – Make it quicker and easier to transact with us with an Export Service account for your registered establishment

7 December 2023PurposeThis Industry Advice Notice (IAN) is for export-registered establishments. You can now use our improved Export Service to manage export requirements with us in one place.Summary of changes and key pointsYou can create an Export Service account online and use your account…
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41-2024: Scheduled Service Disruption: Tuesday 12 to Wednesday 13 March 2024 – BICON, COLS, MARS, OPS, and PEBS

12 March 2024Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) during this planned maintenance period.All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity…
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56-2021: Amendments to Human Health and Coronavirus (COVID-19) questions for the Maritime Arrivals Reporting System (MARS)

8 April 2021 Who does this notice affect? This notice is of interest to all vessel masters and shipping agents who represent international commercial vessels for the purposes of Australian biosecurity clearance. What has changed? The Department of Agriculture, Water and the Environment (the…
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152-2018 - Service Disruption: BICON as of 08:30 Tuesday 23 October 2018 (AEDT)

23 October 2018Who does this notice affect? All clients required to create new permit applications or access existing application documents within the department’s Biosecurity Import Conditions (BICON)…
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201-2024: Information sessions for new self-service cargo status reports

12 September 2024Who does this notice affect?Persons under an approved arrangement class 19, including customs brokers and self-reporting importers, who are interested in attending an information session on the upcoming release of the Biosecurity Cargo Status Tracker.What has changed?The department…
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32-2019 - Resolved - Delay with invoices and receipts being issued from Post Entry Biosecurity System (PEBS), Cargo Online Lodgement System (COLS), Maritime Arrivals Reporting System (MARS) and the Online Payment Portal (OPP).

​​6 March 2019​Who does this notice affect? All departmental clients who use the Post Entry Biosecurity System (PEBS), Cargo Online Lodgement System (COLS) and the Maritime Arrivals Reporting System (MARS…
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64-2023: Utilising Maritime and Aircraft Reporting System (MARS) offline forms to meet vessel reporting requirements.

17 March 2023Who does this notice affect?All vessel owners, operators, masters, and shipping agents who represent international commercial vessels including cruise vessels utilising MARS offline forms to meet vessel reporting requirements.What has changed?The department has become aware of some…
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239-2021: Service Disruption: Friday 03 December to Monday 06 December 2021 – BICON, COLS, MARS, OPS, PEBS

29 November 2021 Who does this notice affect? All clients attempting to view invoices or pay for previously submitted applications within the Biosecurity Import Conditions System during this planned maintenance period. All importers and customs brokers who will be required to lodge imported…
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150-2022: Services Restored: Monday 22 August 2022 – PEBS

22 August 2022 Who does this notice affect? All importers of plants, cats and/or dogs attempting to use the Post Entry Biosecurity System (PEBS). Information The unplanned service disruption to the Post Entry Biosecurity System (PEBS) has been resolved. Clients can now create and progress…
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110-2024: Changes to the Biosecurity Portal Home Page

31 May 2024Who does this notice affect?All Biosecurity Portal users, including Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders.What has changed?The login tiles have been updated on the Biosecurity Portal to support the addition of new services (…
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