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27 June 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website.InformationStart time: As of 08:00 Friday 27 June 2025 (AEST)).Detail: The BICON website is currently experiencing an unplanned service disruption. As a result,…
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16 May 2016Who does this notice affect?All clients lodging import documentation for biosecurity assessment purposes.For informationThe department has recorded a Cargo Online Lodgement System (COLS)…
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22 June 2020
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.
All importers of plants, cats and/or dogs who will be required to use the Post Entry…
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15 December 2020
Who does this notice affect?
All shipping agents or operators of maritime conveyances who are required to report pre-arrival information.
All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.
All…
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20 January 2020
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.
All importers of plants, cats and/or dogs who will be required to use the Post Entry…
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16 April 2021
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.
All clients who will be required to make an online payment.
All importers of plants, cats and/or dogs who will…
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16 April 2021
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.
All clients who will be required to make an online payment.
All importers of plants, cats and/or dogs who…
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9 December 2019
Who does this notice affect?
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this outage period.
All importers of plants, cats and/or dogs who will be required to use the Post…
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The EXDOC help desk provides support to all clients using the EXDOC system for the creation and processing of Requests For Permits (RFP's).
The helpdesk is contactable 24 hours a day 7 days a week.
In…
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15 February 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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