Main site content

22-2024: Scheduled Outage: Sunday 18 February to Monday 19 February 2024 – BICON and MARS impacted, COLS, OPS, and PEBS unavailable.

15 February 2024

Who does this notice affect?

All clients who will be required to make an online payment during this planned outage.

All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

2024-07: Plant Export Operations – Export systems expected maintenance outage

15 February 2024

Purpose

This Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS), Export Documents (EXDOC) and Quota Management System (QMS) users, including plant export clients and exporters, of expected system maintenance and associated outages.

Summary of changes and key points

Systems will be unavailable for the following periods:

21-2024: Services Restored: Wednesday 14 February 2024– Biosecurity Portal

14 February 2024

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

Restored time:

As of: 4:18PM Thursday 23 November 2023 (AEDT).

Detail:

The unplanned service disruption to the Biosecurity Portal has been resolved. Clients can now submit their request for inspection through the Biosecurity Portal as normal.

20-2024: Unplanned Service Disruption: Wednesday 14 February 2024 – Biosecurity Portal

14 February 2024

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.

Information

Start time:

As of: 11:00 Wednesday 14 February 2024 (AEDT).

Detail:

The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients may be unable to submit new request for inspections.

IAN 2024-03: Eggs - NEXDOC – planned outage

Date of issue: 12 February 2024

Date of effect: 12 February 2024

Attention:

Registered eggs exporters, manufacturers, and approved export permit issuers.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

To notify Next Export Documentation (NEXDOC) system users of upcoming planned outages. To ensure there is no disruption to your consignments, please do not lodge request for exports (REXs) during:

2024-03: EXDOC AND NEXDOC planned outages

12 February 2024

Purpose

This Industry Advice Notice (IAN) is to advise exporters of planned outages for the Department of Agriculture, Fisheries and Forestry (the department) Export Documentation System (EXDOC) and Next Export Documentation (NEXDOC) system.

Summary of changes and key points:

The department has planned EXDOC and NEXDOC maintenance.

To ensure there is no disruption to your consignments, please do not lodge Request for Permits (RFPs) or Request for Exports (REXs) during the below periods: