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97-2023: Services Restored: Wednesday 26 April 2023 – Biosecurity Portal

27 April 2023

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

Restored time:

As of: 22:30 Wednesday 26 April 2023 (AEST).

Detail:

The unplanned service disruption to the Biosecurity Portal has now been resolved. Digital Identity/myGovID clients can now access the Portal as normal.

96-2023: Unplanned Service Disruption: Wednesday 26 April – Biosecurity Portal

26 April 2023

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.

Information

Start time:

As of: 10:15 Wednesday 26 April 2023 (AEST).

Detail:

The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, Digital Identity/myGovID clients are unable to access the Portal.

94-2023: Scheduled Outage: Friday 28 April 2023 – Biosecurity Portal

24 April 2023

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.

Information

Due to scheduled system maintenance, the Biosecurity Portal will be unavailable from 22:00 to 22:30 Friday 28 April 2023 (AEST).

Action

Clients are advised to await the completion of this maintenance period before attempting to access this service.