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09-2023: Unplanned Service Disruption: Wednesday 18 January 2023 – Biosecurity Portal

18 January 2023

Who does this notice affect?

All clients who are required to lodge inspection requests through The Biosecurity Portal, using the ‘Other Users’ log in method.

Information

The Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients who log in through the ‘Other Users’ pathway may not receive booking confirmation emails in some instances.

Clients that log in through MyGov Digital Identity are not affected.  

08-2023: Scheduled Outage: Wednesday 18 January to Thursday 19 January 2023 – DAFF applications

16 January 2023

Who does this notice affect?

All clients required to use Department of Agriculture, Fisheries and Forestry web-based applications during this planned maintenance period.

Information

The department will be conducting network maintenance from 23:00 Wednesday 18 January to 02:00 Thursday 19 January 2023 (AEDT).

During this time, DAFF applications may experience several 30-second outages. These applications include, but are not limited to:

Seafood video resources

As a part of the Seafood Export Facilitator (SEF) service we have been talking with industry to find out what you would like additional information on. To make the export process easier to understand our SEFs have been busy recording a range of short videos to help both current and new exporters.

07-2023: 20 days to go… make the move to the Biosecurity Portal now

13th January 2023

Who does this notice affect?

Approved Arrangements, Custom Brokers, Manned depots, Freight Forwarders, and clients with low volumes of import inspection requests can booking and manage their inspection request bookings using the Biosecurity Portal. For these clients, from Wednesday 1 February 2023, the current email channel will no longer be an option to request an inspection booking or make changes to bookings. It is critical that you have transitioned to using the Portal for all bookings before 1 February 2023.