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26-2021: Service Disruption: Thursday 18 February 2021 – DAWE network and telephony services

18 February 2021

Who does this notice affect?

All clients attempting to contact the department via phone on 1800 900 090.  

Information

The department is currently experiencing intermittent telephony and network connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact the department.

Our third-party telephony provider is currently investigating the issue as a priority. The department apologises for any inconvenience caused.