29 September 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned outage period.

All importers and customs brokers who are awaiting outcomes of biosecurity assessments during this planned outage.

All clients using the Paperless process to lodge Self Assessed Clearance declarations to the department for biosecurity assessment.

29 September 2020

Who does this notice affect?

All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs.

Information

The issue causing a service disruption to the Import Management System (IMS) has now been resolved.

The department apologises for any inconvenience caused.

Further information:   

If you have any concerns or questions please contact us at Information.

29 September 2020

Who does this notice affect?

All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs.

Information

An unplanned service disruption is preventing departmental staff from accessing the Import Management System (IMS).

Clients anticipating outcomes for Cargo Reports SACs and Short Form SACs from the IMS should expect delays until the issue is resolved.

Date of issue: 28 September 2020

Date of effect: Immediate

Reference Number: MAA2020-23

Date of issue: 28 September 2020

Date of effect: Immediate

Reference Number: MAA2020-14

28 September 2020

Who does this notice affect?

All clients required to create new permit applications or access existing application documents within the department’s Biosecurity Import Conditions (BICON) system.

Information

The issue causing a service disruption to BICON has now been resolved.

Clients can create new permit applications and access documents related to existing applications as normal.

The department apologises for any inconvenience caused.

25 September 2020

Who does this notice affect?

All users making payments to the department via the below systems:

• Cargo Online Lodgement System (COLS)
• Maritime Arrival Reporting System (MARS)
• Post Entry Biosecurity System (PEBS)

Information

An issue is preventing invoices/receipts from being issued after users make payments through the following applications:

25 September 2020

Purpose

This Industry Advice Notice (IAN) is to advise industry of the release of the job function TRE3001:3 Export phytosanitary treatments – vapour heat treatment and associated instructional material.