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07-2020 - Changes to service standards for inspection bookings

22 January 2020

Who does this notice affect?

All industry stakeholders who request the department’s inspection appointments.

What has changed?

Following activities to better align the bookings and inspection functions across the Client Contact and Inspection Groups, the current service standard for bookings by phone/email will be amended to take effect immediately:

Our service standard: We will confirm receipt of your booking request, cancellation or amendment within 1 business day.

06-2020 - Service Disruption: From 16:00 to 23:59 Sunday 26 January 2020 (AEDT) - BICON

20 January 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 on Sunday 26 January 2020 (AEDT).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.

05-2020 - Adjusting goods and/or packaging prior to onshore BMSB treatment

20 January 2020

Who does this notice affect?

Clients in the import and shipping industries—including treatment providers, freight forwarders, importers and customs brokers—associated with importing goods that require Brown Marmorated Stink Bug (BMSB) treatment during the BMSB risk season (goods shipped between 1 September 2019 that arrive in Australian territory by 31 May 2020 inclusive).

04-2020 - COLS and PEBS unavailable from 23:00 Thursday 23 January to 00:30 Friday 24 January 2020 (AEDT)

20 January 2020

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned outage.

Information

Due to system maintenance, the Cargo Online Lodgement System and Post Entry Biosecurity System will be unavailable from 23:00 Thursday 23 January to 00:30 Friday 24 January 2020 (AEDT).

Cook Islands: Access for Australian Eggs to Cook Islands (2020-02)

Date of issue: 20 January 2020

Date of effect: Immediate

Reference Number: MAA2020-02

Attention:

  • Industries—Industry bodies – Australian Egg Corporation Limited
  • Export registered egg processing establishments
  • Licensed exporters
  • Department of Agriculture—Central and Regional offices

Purpose

To notify exporters that Australia has been approved for the export of eggs to Cook Islands, effective immediately.

03-2020 - Service Disruption: From 16:00 to 23:59 Sunday 19 January 2020 (AEDT) - BICON

17 January 2020

Who does this notice affect?

All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.

Information

Due to urgent infrastructure maintenance, BICON users may experience several intermittent outages from 16:00 to 23:59 on Sunday 19 January 2020 (AEDT).

Action

Users are advised to frequently save any in-progress permit applications during this maintenance period.

2020

​​​​​​The information provided in the documents attached is current at the time of writing and is intended for use as guidance only and should not be taken as definitive or exhaustive. The Commonwealth endeavours to keep information current and accurate, however, it may be subject to change without noti​ce. Exporters are encouraged to verify all details with​ their importers prior to undertaking production/exports. The Commonwealth will not accept liability for any loss resulting from reliance on information contained in the notices.