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36-2025: List of treatment providers: treatment provider suspended – GG IKLIM GRUP LIMAN HIZMETLERI A.S. (AEI: TR4034SB)

11 February 2025

Who does this notice affect?

Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.

What has changed?

Following identification of critical non-compliance, we have suspended GG IKLIM GRUP LIMAN HIZMETLERI A.S. (AEI: TR4034SB) from AusTreat.

35-2025: *Update* Scheduled Outage: Saturday 15 February to Sunday 16 February 2025 – BICON, eCertificates, EVE, EXDOC, NEXDOC

10 February 2025

Who does this notice affect?

All clients required to use the Biosecurity Import Conditions System (BICON) during this planned maintenance period.

All clients required to use the Export / Next Export Documentation (EXDOC/NEXDOC) systems during this planned maintenance period.

Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.

34-2025: Services Restored: Monday 10 February 2025 – COLS

10 February 2025

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.

Information

Resolved time:

As of: 10:05 Monday 10 February 2025 (AEDT).

Between 07:45 and 10:05, the Cargo Online Lodgement System (COLS) was experiencing an unplanned service disruption.

This issue has since been resolved and clients can now submit lodgements as normal.

IAN 2025-02: NEXDOC – planned outage

Date of issue: 7 February 2025

Date of effect: 15 February 2025

Attention:

Registered fish and fish products exporters, manufacturers, agents, freight forwarders and automated export permit issuers.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a system outage.

IAN 2025-02: NEXDOC – planned outage

Date of issue: 7 February 2025

Date of effect: 15 February 2025

Attention:

Registered eggs exporters, manufacturers, agents, freight forwarders and automated export permit issuers.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a system outage.

IAN 2025-02: NEXDOC – planned outage

Date of issue: 7 February 2025

Date of effect: 15 February 2025

Attention:

Registered dairy exporters, manufacturers, agents, freight forwarders and automated export permit issuers.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a system outage.

32-2025: Scheduled Outage: Saturday 08 February to Sunday 09 February 2025 – Multiple Systems

06 February 2025

Who does this notice affect?

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

All clients required to use the Biosecurity Import Conditions System (BICON) during this planned maintenance period.

All clients required to use the Export / Next Export Documentation (EXDOC/NEXDOC) systems during this planned maintenance period.

All clients who will be required to make an online payment during this planned maintenance period.