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302-2024: *Update* Scheduled Outage: Tuesday 17 December to Wednesday 18 December 2024 – Multiple Systems

17 December 2024

Who does this notice affect?

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.

301-2024: List of treatment providers: treatment provider suspended – Ne-da Ilaclama Amb. Mak. San. Ve Tic ltd. Sti. (AEI: TR4007SB), Ibrahim Tosik Teknik Ilaclama SAN.TIC.LTD.STI. (AEI:TR4009SB)

16 December 2024

Who does this notice affect?

Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.

What has changed?

Following identification of critical non-compliance, we have suspended Ne-da Ilaclama Amb. Nak. San. Ve Tic. Ltd. Sti. (AEI: TR4007SB) and Ibrahim Tosik Teknik Ilaclama SAN.TIC.LTD.STI. (AEI: TR4009SB) from AusTreat.

300-2024: Scheduled Outage: Tuesday 17 December to Wednesday 18 December 2024 – AAMP, Biosecurity Portal

16 December 2024

Who does this notice affect?

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your email address to access’ (‘Other User’) pathway.

299-2024: Scheduled Service Disruption: Tuesday 17 December to Wednesday 18 December 2024 – COLS, MARS, OPS and PEBS

16 December 2024

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All clients who will be required to make an online payment during this planned maintenance period.

298-2024: Unplanned Service Disruption: Friday 13 December 2024 – Inspection Requests (via email)

13 December 2024

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via email.

Information

Detail:

The department is aware of an unplanned service disruption to the emailing services associated with Requests for Inspections (RFI). As a result, some users may not be receiving email notifications advising when an RFI has been received by the department, or when an inspection booking has been confirmed.

297-2024: Enhancing understanding of the Minimum documentary and import declaration requirements policy

13 December 2024

Who does this notice affect?

Importers, biosecurity industry participants and accredited persons operating under the department’s class 19 approved arrangements, freight forwarders and other industry participants who arrange documentation for imported goods.

295-2024: Proposed introduction of a new charge for approved arrangement holders

12 December 2024

Who does this notice affect?

Stakeholders including importers, customs brokers, freight forwarders and biosecurity industry participants (approved arrangement and compliance agreement holders).

What has changed?

The department has become aware of circumstances where a single approved arrangement or compliance agreement holder becomes a multiple arrangement holder, in the same financial year, but only pays the annual charge that applies to hold a single arrangement.