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Rural Financial Counselling Service (RFCS) reviews

The RFCS has been regularly reviewed, both internally and independently, over the years to ensure the program remained fit for purpose and continued to meet the changing needs of clients.

2019 internal review of the RFCS Program

In 2019, the department undertook an internal review into the 2016 to 2020 RFCS Program. The review was informed by a significant public consultation process, interacting with approximately 150 stakeholders. The internal report was released in October 2019.

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