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208-2024: Services Restored: Monday 23 September 2024 – Biosecurity Portal

23 September 2024

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your digital ID’ (myID) pathway.

Information

Restored time:

As of: 14:30 Monday 23 September 2024 (AEST).

Detail:

207-2024: Unplanned Service Disruption: Monday 23 September 2024 – Biosecurity Portal

23 September 2024

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal using the ‘Sign in with your digital ID’ (myID) pathway.

Information

Start time: 

As of: 20:05 Friday 20 September 2024 (AEST).

Detail:

205-2024: Unplanned Service Disruption: Monday 23 September 2024 – COLS

Monday 23 September 2024

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.

Information

Start time:

As of 09:05 Monday 23 September 2024 (AEST).

The Cargo Online Lodgement System (COLS) is currently experiencing an unplanned service disruption. As a result, clients are unable to lodge new lodgements.

Action

This issue is being investigated as a priority and the department will advise once resolved.

IAN 2024-36: NEXDOC – planned outage

Date of issue: 18 September 2024

Dates of effect: 22 September 2024

Attention:

Registered eggs exporters, manufacturers, agents, freight forwarders and approved export permit issuers.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a planned outage.

IAN 2024-37: NEXDOC – planned outage

Date of issue: 18 September 2024

Dates of effect: 22 September 2024

Attention:

Registered dairy exporters, manufacturers, agents, freight forwarders and approved export permit issuers.

Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) is to advise Next Export Documentation (NEXDOC) users of a planned outage.

203-2024: Scheduled Outage: Saturday 21 September to Sunday 22 September 2024 – SeaPest

17 September 2024

Who does this notice affect?

All users of the Seasonal Pests (SeaPest) system.

Information

Due to scheduled infrastructure maintenance, the SeaPest system will experience intermittent outages from 23:00 Saturday 21 September to 05:00 Sunday 22 September 2024 (AEST).

Action

No action required. The department apologises for any inconvenience caused.