Rural Financial Counselling Service (RFCS)

We recently completed a review into the RFCS program.

Outcomes of the review are now available in the Internal review into the 2016 to 2020 Rural Financial Counselling Service program report.

Are you experiencing, or at risk of, financial hardship?

Talk to a rural financial counsellor. It is a free, confidential service. They can give you individual support to meet your needs and help you to make the right decisions for your business.

Eligibility

This service is for:

  • farmers
  • fishing enterprises
  • forest growers and harvesters
  • related small business owners.

You can access the RFCS if you are experiencing, or at risk of, financial hardship.

Services

Rural financial counsellors can help you to understand your financial position and the viability of your enterprise. They can help you develop and implement plans to improve your financial situation.

As part of their service, rural financial counsellors can also help you to:

  • identify your financial and business options
  • negotiate with your lenders
  • identify other assistance schemes
  • apply for Farm Household Allowance.

Rural financial counsellors do not give family, emotional or social counselling or financial advice, but can refer you to other professional services, including accountants, agricultural advisors, education, or mental health services.

Background

The Australian Government has funded this service in rural communities for over thirty years.

The RFCS program was created in response to increased financial difficulties across the rural sector due to high interest rates, the deregulation of the financial sector, drought and depressed commodity prices. It was initially intended as a short-term assistance measure, but has continued in several forms to the present day.

The Australian Government has allocated more than $77 million in funding to the RFCS program from 1 April 2016 to 30 June 2020.

There are 12 RFCS service regions across Australia. Between 1 July 2018 and 330 June 2019 there were more than 6,600 active clients.

Contact

Call 1800 686 175. They will refer you to your nearest RFCS office.

Locations

Find your local RFCS:

Download the financial counselling service map of Australia (PDF, 2 MB, 1 page) .

More support

Read more about support we provide for drought and other hardship.


Last reviewed: 4 November 2019
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