21 December 2012
During the Christmas and New Year period of 2012/13, DAFF Plant Exports offices will be either closed or manned with reduced staff and hours. Confirmed appointments for inspections over the Christmas/ New Year period will be serviced in accordance with arrangements made with the relevant DAFF Plant Exports office and overtime charges will be applied for inspections out of normal business hours. The DAFF office in Canberra will be closed during the Christmas / New Year period.
The following business hours and contact arrangements have been put in place by the DAFF Plant Exports regional offices:
| Monday, 24 December 2012 | Normal office hours | All DAFF Plant Exports offices open |
| Tuesday, 25 December 2012 | Public holiday – Christmas day | All DAFF Plant Exports offices closed |
| Wednesday, 26 December 2012 | Public holiday - Boxing day | All DAFF Plant Exports offices closed |
| Thursday, 27 December 2012 | APS Public holiday | Regional office arrangements Overtime will not apply |
| Friday, 28 December 2012 | APS CA day | Regional office arrangements Overtime will not apply |
| Monday, 31 December 2012 | APS CA day | Regional office arrangements Overtime will not apply |
| Tuesday, 1 January 2013 | Public holiday - New Year day | All DAFF Plant Exports offices closed |
| Wednesday, 2 January 2013 | Normal office hours | All DAFF Plant Exports offices open |
Overtime inspections can be arranged by contacting your DAFF Plant Exports office prior to Tuesday 25 December 2012. Contact the relevant regional DAFF Plant Exports office for specific arrangements relating to cut off times.
Urgent after hours contacts during the Christmas and New Year period of 2012/13 are:
Canberra
Horticulture Exports Program: 1800 020 504
Grain & Seed Exports Program: 0428 776 626
Plant Exports Operations electronic export certification (EXDOC): Regional DAFF Plant Exports office contact
Central East region (New South Wales, excluding the Riverina)
Phone: 0407 259 604
South East region (Victoria, SA Riverland & NSW Riverina)
Phone: 0407 914 561
North East region
South Queensland – 0408 428 754
Gladstone & Bundaberg – 07 4972 0461
Townsville – 0407 571 347
Mackay – 0427 861 911
Northern Region
Cairns – 0417 749 256
Darwin – 0417 823 516
South West region (Western Australia)
Phone: 0408 248 377
South West Region (South Australia, excluding the Riverland)
Phone: 0409 280 521
Tasmania
Phone: 03 6233 3352
Kylie Calhoun
Assistant Secretary
Plant Export Operations