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Portal support

Terms and definitionsA list of common terms and definitions used in the Biosecurity Portal:DownloadBiosecurity Portal Terms and Definitions (PDF 210 KB)Biosecurity Portal Terms and Definitions (DOCX 53 KB)If you have difficulty accessing these files, visit web accessibility for assistance.Quick…
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308-2025: List of treatment providers update: treatment providers suspended – Stopest (M) Sdn Bhd (AEI: MY0004MB) and Pied-Piper (Far East) Sdn Bhd (AEI: MY0056MB)

8 September 2025Who does this notice affect?Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.What has changed?…
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inspection-types-decision-tree.pdf

inspection-types-flow-chart.pdf

Sea Cargo Contacts

​​QueenslandNorth QueenslandBusiness hours: 0800 – 1700Phone:  +61 7 4030 7852 or +61 7 4030 7800Fax:  +61 7 4030 7843South QueenslandBusiness hours: 0730 – 1630Phone:  +61 7 3246 8702Fax:  +61 7 3246 8650​​TasmaniaBell BayBusiness hours: 0800 – 1630Phone:  +61 3 6382…
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How to bring your cat to Australia from a Group 3 country

This step-by-step guide will help you prepare your cat for import into Australia from a Group 3 classified country. You can print this guide and use it as a checklist.Need to knowThis is a complex process. Before you start the import process, we recommend you read this guide in full.Allow at…
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drought-hubs-review-report.docx

drought-hubs-review-report.pdf

supplementary-response-to-comments-on-the-melon-fruit-from-japan-biosecurity-import-requirements-draft-report.docx

supplementary-response-to-comments-on-the-melon-fruit-from-japan-biosecurity-import-requirements-draft-report.pdf