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Sending or ordering goods online from outside Australia

We assess all mail articles arriving at Australia’s international mail centres. Our biosecurity officers and detector dogs look for risk goods such as food, plant material (including seeds, cacti and succulents) and animal products (including meat and pet food).You must comply with Australian…
12 August 2024 - Last modified

2021-18: Mexico: Dairy Products: Changes to Export Certification with implementation of NEXDOC from 17 May 2021

Date of issue: 14 May 2021 Date of effect: 17 May 2021 Reference Number: MAA2021-18 Attention: Industries—Industry bodies – Dairy Australia – Infant Nutrition Council Export dairy establishments Licensed exporters Department of Agriculture, Water and the Environment — Central and Regional…
20 May 2021 - Last modified

Brazil: Update for on-line registration requirements for products of animal origin being exported to Brazil (2017-16)

​Date of issue: 17 October 2017 Date of effect: Immediate Attention: Industries—Industry bodies – Australian Egg Corporation Limited, Australian Food and Grocery Council, Australian Honey Bee Industry Council, Dairy Australia. Export establishments Dairy products Eggs Honey Processed foods…
11 November 2019 - Last modified

Levies Online

If you require assistance, please contact the Levies Helpdesk on 1800 022 384 or email Levies Online.Launch Levies OnlineFirst time lodging with usBefore you lodge your first return, you will need to register with us to receive a five-digit LRS number.To register, email levies.management@aff.gov.au…
08 May 2025 - Last modified

30-2016 - Introduction of the Cargo Online Lodgement Tutorial

16 May 2016Who does this notice affect?All clients lodging import documentation for biosecurity assessment purposes.For informationThe department has recorded a Cargo Online Lodgement System (COLS)…
04 November 2019 - Last modified

Online shopping

​​​​​​The ease of shopping from the comfort of your home – and the convenience of being able to shop internationally – is one of the reasons online shopping is popular in Australia and around the globe.However, similar to when you purchase items when travelling overseas, goods that you buy online…
22 March 2024 - Last modified

153-2024: Unplanned Service Disruption: Wednesday 17 July 2024 – PEBS

17 July 2024Who does this notice affect?All importers of plants, cats and/or dogs who are required to use the Post Entry Biosecurity System.InformationStart timeAs of: 08:43 Wednesday 17 July 2024 (AEST).DetailThe Post Entry Biosecurity System (PEBS) is currently experiencing an unplanned service…
17 July 2024 - Last modified

99-2022: Scheduled Outage: Friday 17 June 2022 – COLS

14 June 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. Information Due to scheduled infrastructure maintenance, the Cargo Online…
22 June 2022 - Last modified

Access biosecurity webinars and podcasts online

Did you know our website features a range of educational biosecurity webinars and podcasts in one easy-to-find location? The public awareness and education section of our website offers a range of content to help deepen your understanding of key biosecurity issues. Our Australian Biosecurity…
24 July 2023 - Last modified

75-2019 - Services Restored: COLS as of 11:05 Friday 17 May 2019 (AEST)

17 May 2019Who does this notice affect?All clients required to use the department’s Cargo Online Lodgement System (COLS).Information:The issue causing an unscheduled outage to the departments’ Cargo…
04 November 2019 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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