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Export facilitator service

As part of the Dairy Export Assurance Program (DEAP), we are offering a free export facilitator service to provide tailored assistance to dairy manufacturers looking to become export registered. The service is also available to assist dairy manufacturers that are already export registered and are…
30 May 2023 - Last modified

Client service standards

We are committed to improving our service delivery to better meet our clients’ needs.These standards refer to the work of the former Department of Agriculture.Our commitmentOur client service standards have been developed to ensure we are meeting client expectations and are delivering our services…
03 June 2025 - Last modified

220-2020: Services Restored: Tuesday 15 December 2020 – COLS, MARS, PEBS

15 December 2020 Who does this notice affect? All shipping agents or operators of maritime conveyances who are required to report pre-arrival information. All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.…
15 December 2020 - Last modified

155-2022: Services Restored: Thursday 25 August 2022 – COLS, MARS, PEBS

25 August 2022 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. All shipping agents or operators of maritime conveyances who are required to report pre-arrival information. All…
25 August 2022 - Last modified

create-manage-your-account-nexdoc.docx

create-manage-your-account-nexdoc.pdf

164-2020 - Unplanned Service Disruption: As of Thursday 24 September 2020 – DAWE invoices/receipts

25 September 2020 Who does this notice affect? All users making payments to the department via the below systems: Cargo Online Lodgement System (COLS) Maritime Arrival Reporting System (MARS) Post Entry Biosecurity System (PEBS) Information An issue is preventing invoices/receipts from…
25 September 2020 - Last modified

102-2022: Unplanned Service Disruption: as of Sunday 12 June 2022 – DAWE invoices/receipts

16 June 2022 Who does this notice affect? All users making payments to the department via the below systems: Cargo Online Lodgement System (COLS) Maritime Arrival Reporting System (MARS) Post Entry Biosecurity System (PEBS) Information An issue may be preventing some invoices/receipts…
22 June 2022 - Last modified

Introduction

​​The Problem MCAS-S can assist in tracking the spread and increasing the effectiveness of control methods for invasive species. This guide is based on a simplified scenario of predicting the spread of a hypothetical invasive aquatic species across Australia. If you have not already downloaded…
13 October 2021 - Last modified

85-2018 - Service disruption: Clients unable to make payments in PEBS, COLS, OPP, MARS from 15:00 Monday 30th July 2018 (AEST)

30 July 2018Who does this notice affect? All clients requiring to make an online payment using the systems listed below: PEBS – Post Entry Biosecurity SystemCOLS – Cargo Online Lodgement SystemOPP –…
04 November 2019 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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