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Live animal export office contacts

Our offices are open Monday to Friday (excluding Public Holidays).General enquiries: 1800 900 090 or + 61 3 8318 6700 (from outside Australia).Postal address: GPO Box 858, Canberra ACT 2601, Australia.Live animalsFor enquiries relating to companion animals and other live animals other than…
21 May 2025 - Last modified

Veterinary products such as therapeutics and medicines

This page outlines the information that must be included with an application to import the following products:Veterinary therapeutics and medicinesTopical therapeutic washesVeterinary semen extendersVeterinary therapeutics and medicines are used to: prevent, diagnose, cure or alleviate a disease or…
04 September 2025 - Last modified

2014-23 - Manual of Importing Country Requirements (MICoR) – Recent Updates

​Date of Issue: 09 December 2014Date of Effect: ImmediateAttention:Industries - Export Establishments, Industry bodies Department of Agriculture - Central and Regional offices,…
04 November 2019 - Last modified

Adapting to drought achieves huge gains for Central Highlands graziers

It was the poor condition of their land in Queensland’s Central Highlands which forced graziers Greg and Sonya Spencer to start adapting their practices to drought.“If we wind the clock back five years and we were standing here, you’d be thinking you were standing in a desert. There was no grass,…
11 September 2024 - Last modified

Importation of Zoo Bovids from New Zealand draft policy review

​​The Australian Government acting through Biosecurity Australia has exercised due care and skill in preparing and compiling the information in this publication. Notwithstanding, Biosecurity Australia, its employees and advisers disclaim all liability, including liability for negligence, for any…
30 September 2020 - Last modified

Actions taken by a delegate of the Secretary, January to June 2019

Departure Export Licence Holder Actions taken 12 March 2019 – Vietnam North Australian Cattle Company Pty Ltd (NACC) The mortality rate for this consignment was 2.87 per cent (53 out of 1,845 cattle exported) exceeding the reportable level of 1 per…
06 May 2020 - Last modified

276-2025: Services Restored: Wednesday 20 August 2025 – BICON website (payments and application submission)

20 August 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website to submit and/or pay for import permit applications.InformationBetween Tuesday 05 August and Tuesday 19 August 2025, clients may have experienced intermittent…
20 August 2025 - Last modified

2019-36 - Horticulture Exports Program – Application for accreditation of Tasmanian orchards, packhouses and cold stores to export apples and pears to protocol markets

7 August 2019PurposeThis Industry Advice Notice (IAN) is to advise the Tasmanian apple and pear industry that applications are now open for the accreditation of farms, packhouses and cold stores to…
04 November 2019 - Last modified

2023-34: Export listing for intermediate facilities for raw pet meat to Canada

22 November 2023 Purpose This Industry Advice Notice (IAN) is to advise industry that a new export listing is now available for ‘intermediate facilities’ intending to export raw meat (excluding kangaroo, pork, poultry and wild boar) for the manufacture of pet food to Canada. Canada defines an ‘…
22 November 2023 - Last modified

2016-09 - Authorised Officer Program - Roll out of the National Documentation Hub and updates to the Plant Exports

​​​Compliance, Approval and Running Records User Guide 25 February 2016 Purpose To advise Authorised Officers (AOs) of the roll out of the National Documentation Hub (NDH) to the North East Region (NER) and updates to the Plant exports compliance, approval and running records user guide (user…
24 August 2021 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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