Department offices are open Monday to Friday (excluding Public Holidays).
General inquiry: 1800 900 090 or + 61 3 8318 6700 (from outside Australia).
Live Animal Exports general enquiries phone line: (02) 6272 4581.
Operating hours: Monday to Friday, 8:30am-12:30pm and 1:30pm-5:30pm AEST.
Postal address: GPO Box 858, Canberra ACT 2601, Australia.
Contact the Canberra office for general livestock enquiries. Direct all other live animal export enquires to the local office in the state or territory you’re exporting from.
Reproductive material export enquires should be directed to genetics@awe.gov.au.
Office locations
Canberra
18 Marcus Clarke Street,
Canberra City ACT 2601
Livestock export general enquiries: livestockexp@awe.gov.au
Sydney
Building 2,
185 O’Riordan Street,
Mascot NSW 2020
Livestock exports: animalexpnoinsw@awe.gov.au
Horse exports: exporthorsessydney@awe.gov.au
For all other live animal exports: ceranimalexports@awe.gov.au
Brisbane
42-44 Qantas Drive,
Eagle Farm QLD 4008
Cairns
Airport Administration Centre,
Cairns International Airport QLD 4870
Townsville
Ground Floor, River Quays Building
7-13 Tomlins Street
South Townsville QLD 4810
Adelaide
Adelaide International Airport
Sir Donald Bradman Drive,
Export Park SA 5950
Melbourne
SE Region Animal Program
1st floor
255 Melrose Drive,
Tullamarine VIC 3043
If you cannot find an office in the location you need, please contact the office in Canberra or in the capital city of the state or territory you are exporting from.