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102-2017 – Emergency review of import conditions for fresh citrus from Egypt

​​​​1 November 2017Who does this notice affect?This notice is of interest to importers (and their customs brokers) of fresh citrus from Egypt.What has changed?BICON cases for citrus from Egypt (Fresh…
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357-2025: Scheduled Service Disruption: Friday 24 October 2025 – COLS

20 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
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21-2019 - COLS and PEBS unavailable from 23:00 Wednesday 20 February to 01:00 Thursday 21 February 2019 (AEDT)

15 February 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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143-2024: Unplanned Service Disruption: Monday 01 July – Biosecurity Portal & RAM

01 July 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.InformationStart time: As of: 11:30 Monday 01 July 2024 (…
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216-2024: Scheduled Service Disruption: Friday 04 October to Saturday 05 October 2024 – Biosecurity Portal

04 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
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298-2024: Unplanned Service Disruption: Friday 13 December 2024 – Inspection Requests (via email)

13 December 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via email.InformationDetail:The department is aware of an unplanned service disruption to the…
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349-2025: Services Restored: Thursday 16 October 2025 – Biosecurity Portal

16 October 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.InformationRestored time:As of: 17:03 Thursday 16 October 2025 (…
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342-2025: Scheduled Service Disruption: Sunday 19 October 2025 – COLS

14 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
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40-2023: Urgent Scheduled Outage: Friday 22 February 2023 – Biosecurity Portal

24 February 2023 Who does this notice affect? Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage. Information Due to…
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79-2021: Service Disruption: Friday 23 April 2021 – COLS, OPS, PEBS

23 April 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment. Any clients attempting to make payments or check the status of invoices through the Online Payment Service. All…
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