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180-2024: Have Your Say on regulatory service delivery and stakeholder engagement

21 August 2024Who does this notice affect?  All stakeholdersWhat has changed?  Consultation on how we deliver our regulatory services and engage with stakeholders is now open. You can provide feedback through Have Your Say. Consultation will close at 9:00am AEST on 30…
21 August 2024 - Last modified

65-2025: Regulatory Services Recovery Preparedness following Tropical Cyclone Alfred

7 March 2025Who does this notice affect?All internal and external stakeholders who may require Department of Agriculture, Fisheries and Forestry regulatory services across southern Queensland and northern New South Wales.What has changed?As Tropical Cyclone Alfred continues towards the coast,…
07 March 2025 - Last modified

91-2024: Services Restored: 14 May 2024 – BICON

15 May 2024Who does this notice affect?All clients of the department’s Biosecurity Import Conditions (BICON) system.InformationBetween 14:00 and 16:20 on Tuesday 14 May 2024 (AEST) there was an unplanned service disruption resulting in some users being unable to access the BICON.This issue has now…
15 May 2024 - Last modified

58-2025: Unplanned Service Disruption: Tuesday 04 March 2025 – BICON

04 March 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website.InformationStart time:As of: 09:30 Tuesday 04 March 2025 (AEDT).The department’s BICON website is currently experiencing an unplanned service disruption. As a…
04 March 2025 - Last modified

205-2025: Services Restored: Friday 27 June 2025 – BICON website

27 June 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website.InformationRestored time:As of: 15:00 Friday 27 June 2025 (AEST).Detail:The unplanned service disruption to the BICON website has been resolved.Clients should…
27 June 2025 - Last modified

285-2025: Unplanned Service Disruption: Monday 25 August 2025 – COLS

25 August 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.InformationStart time:As of: 14:24 Monday 25 August 2025 (AEST).Detail:The Cargo…
25 August 2025 - Last modified

84-2020 - Unplanned Service Disruption: AIMS direction outcomes

16 June 2020 Who does this notice affect? All importers and customs brokers who are awaiting outcomes of quarantine biosecurity assessments. Information An unplanned service disruption to the Agriculture Import Management System (AIMS) is preventing clients from receiving direction outcomes to…
16 June 2020 - Last modified

164-2025: Scheduled Outage: Saturday 31 May to Sunday 01 June 2025 – Multiple Systems

27 May 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
27 May 2025 - Last modified

172-2025: Scheduled Outage: Saturday 07 June to Sunday 08 June 2025 – Multiple Systems

03 June 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
03 June 2025 - Last modified

357-2025: Scheduled Service Disruption: Friday 24 October 2025 – COLS

20 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).…
20 October 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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