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79-2021: Service Disruption: Friday 23 April 2021 – COLS, OPS, PEBS

23 April 2021 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment. Any clients attempting to make payments or check the status of invoices through the Online Payment Service. All…
23 April 2021 - Last modified

206-2024: Services Restored: Monday 23 September 2024 – COLS

23 September 2024Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 09:40 Monday 23 September 2024 (AEST).The unplanned service disruption to the Cargo…
23 September 2024 - Last modified

03-2025: Services Restored: Wednesday 08 January 2025 – COLS

08 January 2025Who does this notice affect?All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment.InformationResolved time:As of: 12:45 Wednesday 08 January 2025 (AEDT).The unplanned service disruption to the Cargo…
08 January 2025 - Last modified

37-2019 - Services Restored - Unscheduled Service Disruption Impacting AIMS, COLS, ICS, S-Cargo and SAC Tuesday 19 March 2019 (AEDT)

​​19 March 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.Information Due to…
04 November 2019 - Last modified

196-2020 - Services Restored: Wednesday 18 November 2020 – COLS

18 November 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment. Information An unplanned service disruption was preventing some clients from accessing the Cargo Online…
18 November 2020 - Last modified

223-2023: Services Restored: Tuesday 24 October 2023 – BICON

25 October 2023 Who does this notice affect? All clients attempting to submit permit applications using the Department’s Biosecurity Import Conditions (BICON) system. Information Restored time: As of: 17:15 Tuesday 24 October 2023 (AEDT) Detail: The unplanned service disruption to the…
25 October 2023 - Last modified

Services Restored: Wednesday 14 December 2022 – Biosecurity Portal

Notice to Industry 15 December 2022 Who does this notice affect? All importers and customs brokers who are required to lodge inspection requests to the department. Information The unplanned service disruption to the Biosecurity Portal has now been resolved. Clients registered through MyGov…
15 December 2022 - Last modified

204-2020 - Notification of the potential service delays due to khapra beetle interception

25 November 2020Who does this notice affect?All stakeholders in the import and shipping industries—including freight forwarders, Biosecurity Industry Participants, importers and customs brokers.InformationDue to recent interception of khapra beetle (Trogoderma granarium), the department of…
12 July 2024 - Last modified

195-2020 - Service Disruption: Wednesday 18 November 2020 - COLS

18 November 2020 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment. Information An unplanned service disruption is preventing some clients from accessing the Cargo Online…
18 November 2020 - Last modified

78-2023: Services Restored: Tuesday 04 April 2023 – BICON

4 April 2023 Who does this notice affect? All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions (BICON) system. Information Restored time: As of: 13:28 Tuesday 04 April 2023 (AEST) Detail The unplanned service disruption…
04 April 2023 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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