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224-2020: *UPDATE* COLS compatibility issues when using Google Chrome and Microsoft Edge

18 December 2020 Who does this notice affect? All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment using recent versions of Google Chrome. Information A version update to Google Chrome and Microsoft Edge is…
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180-2018 - COLS, PEBS and OPP service disruption at 23:00 Thursday 6 December 2018 (AEDT)

6 December 2018Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned…
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177-2018 - Department of Agriculture and Water Resources S-Cargo Issue Resolved

5 December 2018Who does this notice affect?Importers, stevedores and brokers of GAS (Giant African Snails)/CAL (Country Action List) cargo awaiting clearance or inspection of containers.Stakeholders in…
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189-2018 - UPDATE: Update on AIMS Issues Department of Agriculture Import Processing Delays - AIMS only (AEPCOM and Imported Food automated processing unaffected)

​​​​17 December 2018Who does this notice affect?Importers and brokers of cargo who are awaiting clearance or document assessment from the Department of Agriculture since the 14th of December 2018.…
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120-2018 - COLS services impacted from 20:00 22 Saturday September to 07:40 Sunday 23 September 2018 (AEST)

​18 September 2018 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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171-2019 - Services restored: As of 09:40 Monday 28 October 2019 (AEDT) – BICON, COLS, OPP and PEBS invoicing services

28 October 2019 Who does this notice affect? All clients attempting to access invoices using the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. All importers and customs brokers who will be required to lodge imported cargo documentation to the…
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19-2019 - Addition of Germany to list of approved Salmonid processing countries

11 February 2019Who does this notice affect?This notice is of interest to importers of salmonid products and associated industry participants and retailers.What has changed?This notice is to inform…
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307-2025: PEQ Animal Care Declaration form now included in PEBS booking confirmation

8 September 2025Who does this notice affect?All importers of cats and/or dogs who use the Post Entry Biosecurity System (PEBS).What has changed?PEQ's Animal Care Declaration form provides Biosecurity Officers with essential information to help ensure each animal receives appropriate care during…
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51-2019 - COLS Lodgement Error, Thursday 11 April 2019 (AEST)

11 April 2019Who does this notice affect? All importers and customs brokers who lodged imported cargo documentation into the Cargo Online Lodgement System (COLS) earlier today, Thursday 11 April 2019…
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47-2019 (Updated) - Unscheduled Service Disruption Impacting Several Systems, Thursday 11 April 2019 (AEST)

​11 April 2019Who does this notice affect?All clients who will be required to use the following systems. InformationDue to an unscheduled service disruption, the following system are currently…
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