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56-2019 - AA, COLS & PEBS unavailable from 23:00 Wednesday 01 May to 00:30 Thursday 02 May 2019 (AEST)

26 April 2019Who does this notice affect? All clients using the Approved Arrangements system during this planned outage period. All importers and customs brokers who will be required to lodge imported…
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131-2019 - COLS, OPP and PEBS unavailable from 23:00 Tuesday 13 August to 06:00 Wednesday 14 August 2019 (AEST)

12 August 2019Who does this notice affect?All clients who will be required to make an online payment during this planned outage period.All importers and customs brokers who will be required to lodge…
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26-2019 - COLS, PEBS and OPP unavailable from 23:30 Friday 1 March 2019 to 00:30 Saturday 2 March 2019 (AEDT)

25 February 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this…
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280-2025: Scheduled Outage: Tuesday 26 August to Wednesday 27 August 2025 – AAMP, BICON, MARS

22 August 2025Who does this notice affect?Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).All clients required to use the department’s Biosecurity Import Conditions System (BICON…
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39-2019 - COLS, OPP and PEMS unavailable from 23:00 Friday 22 March 2019 to 05:00 Saturday 23 March 2019 (AEDT)

22 March 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned…
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45-2019 - COLS, PEBS & AA unavailable from 23:00 Thursday 11 April to 00:30 Friday 12 April 2019 (AEST)

8 April 2019Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned outage…
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189-2025: Unplanned Service Disruption: Monday 16 June 2025 – Potential delays to inspection bookings

16 June 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections via the Biosecurity Portal.InformationStart time:As of: 08:16 Monday 16 June 2025.Detail:The…
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170-2025: Services Restored: Tuesday 03 June 2025 – BICON website (payments)

03 June 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website to submit applications or make payments.InformationRestored time:As of 10:05 Tuesday 03 June 2025 (AEST).Detail:Clients may have experienced difficulty…
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339-2025: Unplanned Service Disruption: Friday 10 October 2025 – COLS

10 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment.InformationStart time:As of: 16:15 Wednesday 08 October 2025 (AEDT).The Cargo Online Lodgement System (COLS) is…
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333-2025: Scheduled Outage: Monday 06 October to Tuesday 07 October 2025 – COLS, COLSB2G

02 October 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS) and…
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