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164-2025: Scheduled Outage: Saturday 31 May to Sunday 01 June 2025 – Multiple Systems

27 May 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
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172-2025: Scheduled Outage: Saturday 07 June to Sunday 08 June 2025 – Multiple Systems

03 June 2025Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal.Approved arrangements operators who will be required to view and/or…
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Exercise Waterhole

Exercise Waterhole was a series of workshops and exercises held in 2023. It tested and evaluated how well-prepared Australia’s animal health laboratory network was to respond to a large-scale emergency animal disease (EAD) outbreak.The simulated scenario…
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91-2021: Request for Inspection email address change

11 May 2021 Who does this notice affect? This notice affects all clients requesting inspections for Queensland and Northern NSW locations except for Cairns. What has changed? Biosecurity Operations Division within the Department of Agriculture, Water and the Environment is implementing a new…
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74-2020 - Service Disruption: As of 04:00 Saturday 23 May 2020 (AEST) - System generated emails from BICON, COLS and AIMS

25 May 2020 Who does this notice affect? All importers utilising the Biosecurity Import Conditions (BICON) system to register for an account or submit an import permit application. All importers and customs brokers who lodge imported cargo documentation to the department for biosecurity…
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83-2018 - Department of Agriculture and Water Resources Issues with invoices being issued for Imported Cargo only (AIMS)

30 July 2018Who does this notice affect?All importers and customs brokers who use the Agriculture Import Management System (AIMS).What has changed?The department has been experiencing some delays with the…
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79-2024: Services Restored: Tuesday 30 April 2024 – Invoice/Receipt Issuance for COLS, MARS, PEBS and PEMS

30 April 2024Who does this notice affect?All clients making payments to the department via the systems below:Cargo Online Lodgement System (COLS)Maritime Arrival Reporting System (MARS)Post Entry Biosecurity System (PEBS)Plant Export Management System (PEMS)InformationBetween 03:30 and 12:45 on…
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231-2024: Urgent Scheduled Service Disruption: Friday 25 October to Saturday 26 October 2024 – Biosecurity Portal

25 October 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
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The Menu of Measures Resource

This Menu serves up a comprehensive range of options to manage trade-related plant biosecurity risks. Browse The Menu to see how each of the 41 unique measures can mitigate risk. See more about the Menu of Measures.Select a Risk Reduction Objective:1: Minimise exposure to pests2: Minimise…
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250-2024: Scheduled Service Disruption: Thursday 07 November 2024 – Biosecurity Portal

07 November 2024Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this scheduled maintenance window.Approved…
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