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70-2025: *Cancelled* Scheduled Outage: Wednesday 12 March to Thursday 13 March 2025 – Multiple Systems

12 March 2025Who does this notice affect?All clients who will be required to make an online payment during this planned outage.All clients attempting to submit permit applications and access invoices using the Department’s Biosecurity Import Conditions System (BICON) during this planned outage.All…
12 March 2025 - Last modified

272-2024: Scheduled Outage: Saturday 23 November to Sunday 24 November 2024 – COLS, MARS, OPS, and PEBS

18 November 2024Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.All shipping agents or operators of maritime conveyances who will be required…
18 November 2024 - Last modified

254-2024: Important Notice: Tuesday 12 November 2024 – myGovID and Digital Identity name changes

8 November 2024Who does this notice affect?12 November 2024Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders accessing the Biosecurity Portal via the Digital Identity (Digital ID) / myGovID (myID) pathway.All users of Next Export Documentation System…
08 November 2024 - Last modified

298-2025: Department of Agriculture, Fisheries and Forestry (DAFF) online payment facility

2 SeptemberWho does this notice affect?All passengers, travellers, importers, exporters and customs brokers who use the department’s online payment facility.What has changed?Effective Friday 5 September 2025, the Government EasyPay (GEP) service is transitioning to a new service provider. The GEP…
02 September 2025 - Last modified

36-2019 - Department of Agriculture and Water Resources S-Cargo Scheduled Outage Notification 21:00 Saturday 16 March 2019 – 01:00 Sunday 17 March 2019 (AEDT)

​15 March 2019Who does this notice affect?Importers and brokers of sea containers and break bulk cargo from countries listed on the Department of Agriculture and Water Resources' Country Action List (CAL).…
04 November 2019 - Last modified

51-2019 - COLS Lodgement Error, Thursday 11 April 2019 (AEST)

11 April 2019Who does this notice affect? All importers and customs brokers who lodged imported cargo documentation into the Cargo Online Lodgement System (COLS) earlier today, Thursday 11 April 2019…
04 November 2019 - Last modified

315-2025: Scheduled Service Disruption: Tuesday 16 September 2025 – COLS, MARS, and PEBS

15 September 2025Who does this notice affect?All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.All shipping agents or operators of maritime conveyances who will be required…
15 September 2025 - Last modified

262-2025: BICON case: Gas Cylinders

11 August 2025Who does this notice affect?Importers of used gas cylinders, customs brokers, agents and accredited persons operating under Approved Arrangement Class 19.What has changed?The Department of Agriculture, Fisheries and Forestry has made changes to the Biosecurity Import Conditions System…
11 August 2025 - Last modified

31-2023: Urgent Scheduled Outage: Saturday 18 February 2023 – COLS, MARS, OPS, PEBS

17 February 2023 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be…
17 February 2023 - Last modified

177-2022: Unplanned Service Disruption: Friday 23 September 2022 – Biosecurity Portal

23 September 2022Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department.InformationThe Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, clients are unable to submit new import inspection…
23 September 2024 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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