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11 February 2022
Who does this notice affect?
All clients attempting to contact the department via phone.
Information
The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience unexpected call dropouts or be unable to contact…
- Last modified
8 March 2022
Who does this notice affect?
All clients attempting to contact the department via phone.
Information
The department is currently experiencing intermittent telephony connectivity issues. As a result, clients may experience difficulty contacting the department via telephone.
Our…
- Last modified
9 April 2025Who does this notice affect?Stakeholders in the import and shipping industries—including vessel masters, freight forwarders, offshore treatment providers, Biosecurity Industry Participants, importers, customs brokers, principal agents and master consolidators.What has changed?Following…
- Last modified
06 September 2022
Who does this notice affect?
All importers and customs brokers who are required to submit additional cargo documentation to the department for biosecurity assessment.
Information
The service disruption to the ‘Add Documents’ feature in the Cargo Online Lodgement System (COLS)…
- Last modified
21 June 2025Who does this notice affect?All clients submitting the below declarations:Short Form Self Assessed Clearance (SFSAC)Cargo Report Self Assessed Clearance (CRSAC)InformationResolved time:As of: 14:07 Saturday 21 June 2025 (AEST).Detail:The unplanned service disruption to the department’s…
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6 January 2023Who does this notice affect?All importers and customs brokers who are required to lodge inspection requests to the department using the Biosecurity Portal. InformationThe Biosecurity Portal is currently experiencing an unplanned service disruption. As a result, some clients may…
- Last modified
1 December 2022Who does this notice affect?Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for import inspections using the Biosecurity Portal.InformationThe Biosecurity Portal is currently experiencing…
- Last modified
OverviewABARES Australian forest and wood products statistics (AFWPS) is a collection of data on key indicators of activity in the Australian forest and wood products sector.AFWPS has two components - a production and trade focussed report released in June, and a separate trade only edition…
- Last modified
13 April 2022
Who does this notice affect?
This notice is of interest to:
all vessel masters and shipping agents who represent international commercial and non-commercial vessels for the purposes of Australian biosecurity clearance
airlines, aircraft operators and their contracted services (…
- Last modified
18 August 2022
Who does this notice affect?
All importers and customs brokers who are lodging inspection requests to the department.
Information
The department is currently experiencing an unplanned service disruption to the Biosecurity Portal and Scheduling and Workload Management System…
- Last modified