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190-2022: Scheduled Outage: Thursday 13 October to Friday 14 October 2022 – COLS, OPS, PEBS

10 October 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All clients who will be required to make an online payment during this…
10 October 2022 - Last modified

151-2022: Service Disruption: Wednesday 24 August 2022 – BICON

22 August 2022 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period. Information The department is conducting I.T. infrastructure maintenance from 23:00 to 23:05 Wednesday 24 August 2022 (…
22 August 2022 - Last modified

141-2022: Scheduled Outage: Thursday 11 August 2022 – COLS, MARS and PEBS

8 August 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be…
08 August 2022 - Last modified

94-2022: Scheduled Outage: Friday 10 June to Saturday 11 June 2022 – COLS, MARS and PEBS

06 June 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period. All shipping agents or operators of maritime conveyances who will be…
07 June 2022 - Last modified

88-2022: Unplanned Service Disruption: Friday 27 May 2022 – SWMS, Biosecurity Portal

Who does this notice affect? All clients required to lodge a request for inspection using the Biosecurity Portal. Information The department is currently experiencing an unplanned service disruption to the Biosecurity Portal. Action The department is investigating the issue as a high priority…
31 May 2022 - Last modified

213-2021: Service Disruption: Friday 01 October 2021 – BICON

28 September 2021 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.  Information The department is conducting I.T. infrastructure maintenance from 21:30 to 21:35 Friday 01 October…
29 September 2021 - Last modified

17-2022: Urgent Service Disruption: Thursday 10 February 2022– COLS, OPS, PEBS

10 February 2022 Who does this notice affect? All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this service disruption. All clients who will be required to make an online payment during this service…
10 February 2022 - Last modified

129-2021: Service Disruption

22 June 2021 Who does this notice affect? This notice affects all industry members involved in imports and exports whose inspection appointments may be affected by the current service disruption with the National Appointment System (NAS). Information The department is currently experiencing an…
22 June 2021 - Last modified

121-2021: Service Disruption: Saturday 19 June 2021 – BICON

15 June 2021 Who does this notice affect? All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.  Information The department is conducting I.T. infrastructure maintenance from 23:00 to 23:05 Saturday 19 June 2021 (…
15 June 2021 - Last modified

170-2025: Services Restored: Tuesday 03 June 2025 – BICON website (payments)

03 June 2025Who does this notice affect?All clients required to use the department’s Biosecurity Import Conditions System (BICON) website to submit applications or make payments.InformationRestored time:As of 10:05 Tuesday 03 June 2025 (AEST).Detail:Clients may have experienced difficulty…
03 June 2025 - Last modified

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We acknowledge the continuous connection of First Nations Traditional Owners and Custodians to the lands, seas and waters of Australia. We recognise their care for and cultivation of Country. We pay respect to Elders past and present, and recognise their knowledge and contribution to the productivity, innovation and sustainability of Australia’s agriculture, fisheries and forestry industries.

Artwork: Protecting our Country, Growing our Future
© Amy Allerton, contemporary Aboriginal Artist of the Gumbaynggirr, Bundjalung and Gamilaroi nations.

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