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342-2025: Scheduled Service Disruption: Sunday 19 October 2025 – COLS

14 October 2025

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period (e.g. clients required to use the Cargo Online Lodgement System (COLS)).

Information

To support a system release, there will be a scheduled service disruption (service degradation) to the COLS between 23:00 to 23:45 Sunday 19 October 2025 (AEDT).

340-2025: Scheduled Outage: Thursday 16 October to Friday 17 October 2025 – PEBS

13 October 2025

Who does this notice affect?

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.

Information

Due to scheduled system maintenance, the Post Entry Biosecurity System (PEBS) will be unavailable from 23:00 Thursday 16 October to 01:00 Friday 17 October 2025 (AEDT).

Action

Clients are advised to await the completion of this maintenance period before attempting to access this service.